article thumbnail

Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Establishing clear and efficient communication channels, such as a dedicated ticketing system or a centralized helpdesk platform, ensures that users can easily report their issues and receive timely updates on their resolution. Average Response and Resolution Time Track the average response and resolution times for different types of issues.

article thumbnail

Making the Most of Idle Time – 7 Fun Ideas for Team Building 

Hppy

That occasional idle time at your desk doesn’t just have to be a dull moment. Instead, it can be an exceptional opportunity to bond with colleagues, build your skills or generally create a more vibrant and productive office environment. What Exactly Is Idle Time?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

25 Best Team-Building Activities in the Workplace in 2024

Terryberry

Team building might seem like a non-essential business exercise, but it's a valuable investment in employee loyalty, retention, performance, and satisfaction. That's not just hyperbole, either—team-building drives results, and study after study shows it. What Is Team Building? Just ask WeWork.

article thumbnail

Virtual Team-Building Activities to Boost Morale

6Q

Before discussing virtual team-building activities, we should consider two types of remote employees. So, the first type slowly performs all tasks, quickly loses enthusiasm, and further prefers the role of invisible person in the team. Give anyone time to prepare for the meeting so they can think about their answers beforehand.

article thumbnail

Virtual Team-Building Activities to Boost Morale

6Q

Before discussing virtual team-building activities, we should consider two types of remote employees. So, the first type slowly performs all tasks, quickly loses enthusiasm, and further prefers the role of invisible person in the team. Give anyone time to prepare for the meeting so they can think about their answers beforehand.

article thumbnail

10 Virtual Employee Team Building Activities to Keep Your Team Connected

6Q

When was the last time you did something worthy of praise for your employees and not your business or clients? How to keep remote teams connected is one of the biggest challenges in the modern era. How to keep remote teams connected is one of the biggest challenges in the modern era. How beneficial is it to work from home?

article thumbnail

Everything You Need to Know About Workforce Optimization

Zenefits

Workforce optimization helps you secure the appropriate number of workers to manage business demands at all times. These practices include scheduling, time tracking, performance management, and employee engagement. Time Tracking. Taking their breaks and meal periods at the allotted times. Paid time off. Scheduling.