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How to Retain Call Center Employees & Reduce Turnover

Empuls

However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. However, retaining top talent in your call center is crucial for maintaining customer satisfaction, reducing recruitment and training costs, and fostering a positive work environment.

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Intersectionality in the Workplace: What HR Needs to Know

Analytics in HR

Companies that are serious about diversity, equity, inclusion and belonging are the ones that have happy and productive employees. And if your organization wants to be truly inclusive, you need to understand what intersectionality in the workplace means and how you can embrace it. Let’s dive in. for every $1.00

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The 2021 Recruitment Year in Review

Recruit CRM

While you were still reeling from the challenging events of 2020, 2021 looked better in terms of getting back to normalcy. Mostly driven by data and analytics and recruitment automation, this year was a blockbuster when it came to you making informed decisions on placing candidates with the right clients. And it’s rightly so!

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Francesca Leithold of Epro: “Working from home is possible”

Thrive Global

Focus on reliable news sources and limit screen time / social media intake. Unless you are an ICU doctor, there is no benefit in keeping up hourly with hospital deaths in your local area, but you are highly likely to sleep more restlessly that night. Can you tell us a bit about your background? often not for a better outcome.

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Ahva Sadeghi On How We Need To Adjust To The Future Of Work

Thrive Global

… Emphasis on equity, inclusion, and belonging, not just diversity metrics. An increase in the percentage of underrepresented communities in your workforce and on your leadership teams is only the starting point for DEI. W hen it comes to designing the future of work, one size fits none.

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15 Best HCM Software in 2024 (Based on Four Research Parameters)

Vantage Circle

Quick Summary This blog lists the Top 15 HCM Software Platforms after a rigorous review of the top-performing HCMs in the HR space in 2024. Key Features of HCM The must-have features of Human Capital Management (HCM) software can vary based on an organization's specific needs and goals. What is Human Capital Management (HCM)?

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Top 10 Employee Benefits for 2020

Best Money Moves

Top 10 employee benefits for 2020. HR trends forecast the most desired employee benefits for 2020 like pet perks, flex work and financial wellness programs. It’s time to start building your organization’s employee benefits for 2020. . 10 Pet-Friendly Employee Benefits. 7 Flexible Scheduling Benefits.