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ServiceNow’s chief people officer on leading AI change management within the tech giant

HR Brew

In January, ServiceNow announced a title change for Canney, making her its chief people and AI enablement officer. The change reflected an expanded role for Canney, who’d led HR at the tech giant since 2021, and put her at the helm of the change management aspect of AI transformation within the company.

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12 Effective Change Management Strategies for Developing Organizational Change Management

Staffbase

“If you want to make enemies, try to change something ,” former US president Woodrow Wilson once said. It’s no secret that change management announcements can be met with apprehension, uncertainty, and even fear from workers. And they are needed now perhaps more than ever, as changes are increasingly prevalent.

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Change Management Strategies for Your HR Technology Rollout Plan

Netchex HR Blog

It’s easy to buy new software and rewrite policies, but it’s harder to get workers to change their behavior. Change management keeps everyone engaged and on track. What is change management? Why is change management important? We all know stories about failed attempts at change.

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Change management models to know in HR

HiBob

For HR teams and leaders, adapting to new technologies, processes, and structures is essential—but managing that change successfully is where the real challenge lies. Change management models provide the frameworks organizations need to guide their people through transitions, ensuring smoother adoption and long-term success.

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How to Create Champions of Change

Speaker: Chas Fields, HCM Strategy Consultant, and Brad Nycz, Manager of Customer Success at Kronos Incorporated

Join Chas Fields, strategic HCM advisor, and Brad Nycz, customer success manager, for a conversation on change management. During the session, Chas and Brad will walk through change management best practices and discuss why change isn’t so hard when you have a solid plan in place.

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11 Change Management Skills for HR To Develop in 2025

AIHR

This article breaks down 11 essential change management skills that HR practitioners should develop to better support their workforce during ongoing organizational changes. This process is calledchange management, and HR plays a key role in managing the people side of change.

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The Ultimate Guide to Change Management Survey Questions

Vantage Circle

That's where a change management survey comes in, offering a crucial tool to understand exactly where your people stand, and where your strategies need adjustment. In fact, a well-crafted change management survey can be the difference between successful transformation and a failed one.

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Are HR Technologies Ruining Your Employee Experience?

Speaker: Rayanne Thorn, Founder and Lead Strategist at Never Enough Media

In this webinar, experienced HR Tech Strategist and Marketer, Rayanne Thorn shares ideas about how to positively impact employee experience and change management without shortchanging the humans that HR Tech and technological innovation are supposed to benefit.

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Driving Change and Increased Productivity: HR Digital Transformation

Speaker: Jason T. Collett, SHRM-SCP - HR Strategist and International Speaker

While this can be an overwhelming task for small businesses and HR departments, a strategic approach to change management and digital transformation is the key to going from paper to the cloud. Join Jason Collett, HR strategist and consultant, for your HR digital transformation guide.

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No Ego: How Leaders Can Cut the Cost of Drama, End Entitlement and Drive Big Results

Speaker: Cy Wakeman, M.S., CSP, President, Reality-Based Leadership

Uncover modern approaches to engagement and change management strategies. August 21, 2019 11 AM PDT, 2 PM EDT, 7 PM BST

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Mission Critical: Leveraging Learning Engineering to Drive Digital Transformation

Speaker: Trish Uhl, Founder of Owl's Ledge LLC and the Talent & Learning Analytics Leadership Forum

She'll show you how to start leveraging Learning Engineering, a multidisciplinary approach that combines modern technology, data analytics, decision science, learning sciences and change management with human-centered engineering design methodologies to ultimately deliver targeted learning outcomes and business results that keep pace with the business (..)