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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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How HR Chatbots Can Improve HR Processes (Includes Company Examples)

Analytics in HR

HR chatbots are software programs that use artificial intelligence (AI) to handle various human resource functions like answering basic questions, performing tasks, and offering support. The high adoption of this technology and the presence of large players in this area will create enough growth opportunities for the market.

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Everything You Need to Know about Call Center Training

PSB

In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more. Businesses use various call center platforms to handle customer inquiries, complaints, suggestions, and feedback. What is call center software? Let’s get started.

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Training Remote Workers: Strategies For Success In The Digital Age

HR Tech Girl

Assess digital literacy What is digital literacy? It’s using technology—like a smartphone, PC, e-reader, and more—to find, evaluate, and communicate information.” Digital skill levels can be easily assessed through the use of surveys, focus groups, and interviews with key stakeholders or a random selection of remote workers.

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Q&A on AI and Intelligent Tools with John Sumser

HR Examiner

Watch this video Q&A with John Sumser on AI and Intelligent Tools in the HR and Recruiting space during the coronavirus pandemic. Q&A on AI and Intelligent Tools with John Sumser. I prefer to call them intelligent tools. Any intelligent tool is only as good as its data.

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9 HR Trends for 2023: Breaking Boundaries

HR Trend Institute

From work for income to work as an expression of purpose From a collective to a personalised approach From technology as ‘nice to have’ to technology as a major transformational driver From slow to fast to faster > focus on current burning urgent issues From intuition and biases to evidence-based working.,

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AI and Intelligent Tools in HR Tech Right Now – Q&A, Reinventing HR

HR Examiner

Where we are now with Intelligent Tools (AI and Data). This video by John Sumser is his talk on where we are right now with Intelligent Tools (AI and Data) in the HR and Recruiting space in the times of the coronavirus pandemic. I prefer to call them intelligent tools. Intelligent tools cannot give you answers.