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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. Call center employees also spend a lot of time talking to customers who are less than happy. The rigors of this work can lead to increased employee frustration and disengagement. Recognize Employees. Source: ContactBabel.

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How to Buy Employee Time Clocks For Small Business in 2021: The All-Encompassing Guide

SwipeClock

You found the most comprehensive guide to employee time clocks on the web. When it comes to tech, an employee time clock should be your first purchase. Let’s discuss why… 6 Critical Reasons Why You Need an Employee Time Clock System. Prevent employee time theft. Improve employee oversight.

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What Causes Low Employee Retention Rates [+ How to Fix!]

6Q

Retaining employees is vital to the success of any organisation. When employees decide to make their careers with you, they bring their knowledge of your audience and processes with them on their climb up the proverbial ladder. When you keep the employee retention rate high, you save on hiring costs and precious training time.

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Job Evaluation: Your 2024 Guide [+ Free Template]

Analytics in HR

By comparing the responsibilities of each role within your organization, you will learn how to allocate wages fairly to remedy pay discrepancies. Not only do employees appreciate this, but it’s also good for business. The relative worth corresponds to a ranking, which then corresponds to pay scales (called wage grids).

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8 Causes of Job Dissatisfaction & How to Combat It

Analytics in HR

This article walks you through it. Discontent can arise from many factors, including a negative work environment, poor management, lack of recognition, and low wages. There are many behaviors that employees can display when they are dissatisfied with their jobs. Contents What is job dissatisfaction?

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Types of Employee Benefits: 12 Benefits HR Should Know

Analytics in HR

The types of employee benefits an organization provides carry weight in today’s employment market. Compensation on its own is not enough to engage employees and attract job seekers who now expect more comprehensive rewards for their work. Typical examples include health insurance, paid time off, and life insurance.

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Top 12 Proven Employee Retention Strategies

Terryberry

Employee retention is a hot topic in the world of human resources. It's no secret that employee turnover can be costly for businesses - both in terms of money and lost productivity. Each lost employee equates to a cost of 1.5 to 2 times that employee's annual salary and it can take a business up to six months to replace them.