Payactiv
MARCH 28, 2022
In 2021, a new set of problems beset upon the industry, including staffing shortages and intense competition for quality labor. There used to be a time when call center agents would quit a job to go work for another BPO offering higher pay or a more suitable environment. Pre-COVID the unemployment rate in the U.S. Source: [link].
Empuls
SEPTEMBER 29, 2023
Lack of recognition or incentives When achievements and hard work aren't recognized or rewarded , it can decrease motivation and job satisfaction. Explore our employee rewards platform for call centers to see how tailor-made incentives can reshape your team's enthusiasm and commitment.
Recruiters Lineup
FEBRUARY 11, 2024
Employee Benefits: Employees in Costa Rica are entitled to various benefits, including paid vacation days, sick leave, maternity and paternity leave, and bonuses such as the mandatory Christmas bonus (Aguinaldo) equivalent to one month’s salary.
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