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New Analytics Features to Measure the Business Impact of Communications

SocialChorus

Another issue is that traditional communication metrics focus on total clicks versus what’s unique to the individual user. This can skew your metrics if you have power users clicking on the same article multiple times. Analytics shouldn’t be intimidating. Drive Key Initiatives Across Channels with New Functionality.

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10 Customer Onboarding Process Tips To Boost Productivity in 2023

Xoxoday

Online knowledge base Provide an online knowledge base or resource for customers to access more detailed information about the product, a specific feature, an integration, or troubleshooting an issue. Set customer-centric goals Every customer’s goal and metrics will be unique to their situation.

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Workforce Training and Development: The Value of Relevant Content

Rallyware for Human Resources

For their part, the analysts at McKinsey & Company link the importance of L&D to the new, knowledge-based economy. The knowledge economy is based on intangibles assets like knowledge and leadership; L&D helps control for these criteria by making folks more knowledgeable and engaged.

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7 HR Tasks That Could (And Should) Have Been Automated Yesterday

Engagedly

In this blog, we will discover some HR tasks that could have been automated yesterday, so, the sooner the better. These reports offer valuable data on various HR metrics such as employee performance, turnover rates, and training needs. What are some benefits of automating HR tasks?

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Conference Twitter Primer #HRtechConf 2018

Advos

#HRTech #FutureofWork #AI #HCM #Leadership #Recruiting #WomenInTech #HRTechnology #Digitalworkplace #TalentMobility #CHRO #PeopleAnalytics #HRTechExpo #EmployeExperience #WomenInBusiness #Analytics #Chatbot #Blockchain #EmployeeExperience. Accenture : Follow us for updates on Accenture research, blogs, podcasts and more. Storyteller.

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Creating A Seamless Digital Employee Experience: Best Practices

Vantage Circle

Communication : Reading company blogs, announcements, and documents. Provide ongoing support through helpdesk services, tutorials, and knowledge bases. Analytics : This is where you gather information about how users are using your digital stuff. It’s especially helpful if there are any errors in the system.

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7 Management Mistakes That Can Hamper Employee Productivity

Vantage Circle

Here, you gauge employees' contribution to business based on different indicators ( KPIs ), see how much they have achieved, and set goals for the next year. As an eCommerce business, you are used to looking at the world through the prism of eCommerce metrics like AOV (average order value) and CPMs (cost per thousand impressions).