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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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6 Employee Benefits That Will Drive Engagement In 2020

PlanSource

Instead of offering a benefits package that’s “standard” within your industry, take the time to really understand how the benefits you offer impact your employees’ overall experience with your company. Without a doubt, benefits related to healthcare and medical insurance have the biggest impact on employee engagement—in two key ways.

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Improving Knowledge Worker Productivity

Conversation Matters

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers. Knowledge Management Professionals.

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Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

Consultants work across a variety of industries, government, corporations, healthcare, and non-profits. I have interacted with K&S for over ten years, working with their clients and offering the K&S consultants my own growing insights about knowledge management.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

It features seamless integration with other business tools, such as Salesforce and Shopify, and its Global Communications Network delivers the industry’s highest reliability and call quality. The all-in-one Genesys Cloud CX solution unifies customer and agent experiences across phone, email, chat, text and social channels.