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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

In the summer of 2009 GM filed for bankruptcy. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. Why didn’t KM save General Motors?

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Do We Really Need So Many Kinds of Social Media?

Conversation Matters

I recently spoke at the 2009 Army Knowledge Management Conference. The sixty Battle Command Knowledge System (BCKS) Professional forums that have been so successful. It’s a question I’m asked a lot and one I tried to address in my presentation at the Army KM Conference and reiterate in this blog post.

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The Bamboo Project Blog: Blogging for Learning

The Bamboo Project Blog

Arecent study by the Educause Center for Applied Research, for example,suggests that the vast majority of students who use course-managementsystems do so simply to gain access to course materials and theirgrades. For example I reflect with patterns, colors and textures - which yield insight. But insight is not necessarily the goal.

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Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.