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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

Full disclosure: When I’m not on the road attending an HR event, I probably speak to Amazon’s Alexa at home more than just about all the people I know. I ask her when my next meeting is, how long it will take me to drive somewhere, to play the “HR Happy Hour Show” and lots more.

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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10 Best IT Service Management (ITSM) Tools of 2024

HR Lineup

In the ever-evolving landscape of Information Technology (IT), staying ahead of the curve is crucial for businesses to thrive. As we step into 2024, the demand for robust IT Service Management (ITSM) tools continues to rise. What is an IT Service Management Tool? Top 10 IT Service Management Platforms in 2024 1.

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Thinking of Hiring Your First L&D Employee? 6 Points to Consider

Zenefits

Have you ever attended a killer onboarding program, sat through a workshop that left you feeling inspired, or done a team bonding activity that had a lasting impact? If so, you can bet a savvy learning and development (L&D) professional was behind it! Failure to meet compliance training.

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Cisco / Broadsoft Connections 2018 Takeaways

Aberdeen HCM Essentials

Earlier this week, I attended Connections 2018, Broadsoft’s annual user event. The event also provided an opportunity for industry analysts like me to interact with the company’s executive leadership team to learn about key product updates and new developments. UC Manager) through an on-premises deployment and others (e.g.

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Leveraging Collective Knowledge: NASA’s Constellation Program

Conversation Matters

With the ending of the Constellation program, the engineers and scientists who created all that knowledge will now disperse to other NASA projects, or in many cases leave NASA altogether to work for other organizations. NASA learned its lesson about losing knowledge early in 1990. But the task of saving it is an enormous one.