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The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Since the term “knowledge management” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.

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The Power of Action Learning: A Process for Building a Collaborative Culture

Conversation Matters

One of the most powerful tools for moving an organization’s culture toward collaboration and knowledge sharing is a process called Action Learning. It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations.

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The Bamboo Project Blog: Blogging for Learning

The Bamboo Project Blog

The Bamboo Project Blog « A Seriously Creative Ad! Main | Another Way to Participate in our Social Media Wiki Carnival and a Few Shout-Outs » Blogging for Learning Beth Kanter wrote yesterday about the recent growth in blogs maintained by nonprofit techies, linking it to my earlier posts on creating a climate of learning.

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Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

K&S Days are a day of conversation held in several configurations, as a whole, in small groups, and in one-to-one meetings. The day provides time for necessary coordination and joint decision-making but also for sharing client work, exchanging professional development ideas, and working on projects. Circles connect.

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Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.

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Using Teams to Solve Hard Problems: A Book Review of Collaborative Intelligence By Richard Hackman

Conversation Matters

There are many insightful researchers and theorist who come from other disciplines, but have much to offer knowledge managers. There I saw first-hand the difficulties that teams of intelligence analysts face in sharing knowledge within their own agency, not to mention the enormous problems of sharing between agencies.