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How to be a Good Internal Consultant

Workplace Psychology

So they made up for the staffing shortfall “by assigning all [internal EMC] consultants to an “office development” team, such as recruiting, training and onboarding, knowledge management, or social committee. ” Takeaway: Here’s my advice to those who wish to be outstanding internal consultants to organizations.

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“Can I speak to a manager?” How an internal knowledge base can reduce customer service friction

ThoughtFarmer

A knowledge management strategy plays a key role in establishing an intranet business case. 80% of the overall workforce are deskless workers, and 83% of frontline workers don’t have a corporate email address. This is why it is essential for internal knowledge bases to be mobile accessible. . Download now.

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What is internal communications? We analyzed 40 definitions to find out. 

ThoughtFarmer

Internal communications, as looked at through the lens of a role, has evolved from a corporate ‘mouthpiece’, to a role that straddles human resources, public relations, marketing, knowledge management, and more. . Next, we considered the definition of Internal Communications as an activity or exercise.

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Ask These 6 Critical Questions to Assess Management Effectiveness

Visier

It may also be possible to acquire this insight — while respecting your organization’s privacy policy — by reviewing how often people are proactively reaching out to a particular manager by looking at data gleaned from your Knowledge Management System.

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Reach All Employees with the 8 Most Relevant Internal Communication Formats and Channels

Staffbase

That’s why a discussion about corporate strategy on your employee app usually has fewer comments than the news about a new cafeteria. While simple posts are best for conveying unfiltered information, rich media posts are guaranteed to increase audience engagement. Instant notifications enable real time communication.