outcomes 
Conversation Matters
JUNE 25, 2012
I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions. No KM Role.
Conversation Matters
MAY 13, 2012
GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.
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ThoughtFarmer
OCTOBER 28, 2020
The early days of the COVID-19 pandemic were a strange and chaotic time for workplaces around the world. . It could be the same employees mandated to be onsite, or it could include a staggering of different people present on different days or times. What do employees want? Communicate your plan.
Conversation Matters
NOVEMBER 2, 2012
It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations. A system for learning reflectively – sets, which are small groups that meet regularly over several months. The set holds a daylong meeting every two weeks. •
Conversation Matters
JUNE 29, 2016
The topic of the seminar I will be attending with leaders from USAID, World Health Organization , ISQua, NIHR , IHI , and Centers for Disease Control (CDC) is ‘ How do we learn about improving healthcare, so that we can make our improvement efforts more rigorous, attributable, generalizable and replicable ?”
Conversation Matters
JULY 16, 2013
K&S Days are a day of conversation held in several configurations, as a whole, in small groups, and in one-to-one meetings. The day provides time for necessary coordination and joint decision-making but also for sharing client work, exchanging professional development ideas, and working on projects. Circles connect.
Conversation Matters
JANUARY 27, 2012
Zeke Wolfberg, the Director of the Knowledge Lab and I, as the knowledge management consultant to the Knowledge Lab, recently published an article about how we addressed that problem at DIA. The article appeared in Reflections, the SOL Journal on Knowledge, Learning and Change (Vol.
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