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The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Since the term “knowledge management” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.

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Give Your New Managers the Tools to Succeed

HR Bartender

They can take a vacation or attend a conference with confidence, knowing that the department isn’t going to fall apart. Managers who are focused on their one job can participate in that super-secret special project that will get the attention of senior management. Why not onboard new managers?

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

Starting about 2000 GM put together a vibrant KM program. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. In 2008 KM was alive and well at GM.

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions. No KM Role.

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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

Full disclosure: When I’m not on the road attending an HR event, I probably speak to Amazon’s Alexa at home more than just about all the people I know. I ask her when my next meeting is, how long it will take me to drive somewhere, to play the “HR Happy Hour Show” and lots more. Information Access and Retrieval.

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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

For example, some companies may mandate meeting attendance with cameras on for remote workers or may require that employees come into the workplace on certain days. In our company, client meetings can always interrupt normal internal meetings.) Others may have more relaxed policies. (In The innovations are astounding.

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Potentiation: Neurology and Knowledge Management

Conversation Matters

Of course, it’s all a good deal more complex since that lone neuron is also exciting lots of other neurons and even turning some off – but for the purpose of thinking about how it impacts knowledge, lets stay simple. Each time the pathway is excited it becomes more potentiated, that is, more accessible the next time.