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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Strong communication and interpersonal skills are essential for building rapport with users and ensuring a positive support experience. Problem-Solving and Analytical Thinking Helpdesk support technicians should possess strong problem-solving and analytical thinking skills.

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People Analytics and HR-Tech Reading List

Littal Shemer

This list of People Analytics and HR-Tech books is not exceptional. So here is my People Analytics and HR-Tech reading list on Kindle (no paper books, as I like the trees), ordered chronologically from newest to oldest. People AnalyticsBuild the Value Chain This book, by Littal Shemer Haim , is not a typical textbook.

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15 HR Analytics Case Studies with Business Impact

Analytics in HR

It is time that HR analytics starts to show the value it delivers to the business. This is hard to do as people analytics is still an emerging field. For this article, I have collected 15 of the best HR analytics case studies I’ve come across in the past two years. 15 HR Analytics Case Studies. Flight risk at IBM.

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Maximizing Returns: Why Investing in Training is Crucial for Accounting Team Success

Professional Alternatives

Investing in training not only helps accounting teams stay up-to-date with the latest developments but also enhances their technical skills. From advanced accounting software to data analytics tools, the accounting profession is becoming increasingly digitized.

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Overcoming Initial Hurdles in People Analytics Adoption

Hire Road

Overcoming Initial Hurdles in People Analytics Adoption Integrating human resources analytics into your HR strategy can take the guesswork out of day-to-day decision-making processes, improve talent retention, and help the organization become more nimble. What Is HR Analytics?

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How Can HR Contribute to Business Growth and Help Envision Future Success?

HR Digest

Other strategies include: Enabling collaboration across teams and departments Encouraging communication and organizing channels for it Providing avenues for employees to express their opinions and feedback Team building activities tailor-made to the specific organization and team Conduct regular surveys of employee work-load, work culture, job satisfaction, (..)

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ROI of people analytics: augment your value in HR

Workable

In other words, you want to show the ROI of people analytics. You want to demonstrate that it’s worth it to invest in deep people data and build an analysis strategy. Plus, you show your own value in the role – crucial in a time where ROI is a primary metric when reviewing performance and value. That’s pretty succinct.