The Importance of Delivering a Better Insurance Customer Experience
ClaimVantage
JANUARY 15, 2020
The customer experience (CX) is the impression customers and prospective buyers have when they engage with your business. I regularly use it to pay using my phone or watch, so the fear of forgetting my wallet is now a distant memory. Technology and the CX. Why CX Matters to Insurers. Delivering a Seamless CX in Practice
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