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Qualtrics to Acquire Clarabridge, the Industry Leader in Omnichannel Conversational Analytics

Qualtrics HR

Today is an exciting day— Qualtrics has agreed to acquire Clarabridge , the industry leader in omnichannel conversational analytics. That’s why our acquisition of Clarabridge is such an important milestone for our company, just six months after our IPO. We couldn’t be more excited to have the Clarabridge team join Qualtrics.

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5 HR Technology Tools to Better Understand Employees

Workstride

Examples: Lexalytics and Clarabridge. These systems were originally created to track customer sentiments online, but some employers have started using them to review employee sentiment—although many are hesitant to discuss this publicly.

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Clarabridge C3 2018 Takeaways

Aberdeen HCM Essentials

While attending C3 Europe — Clarabridge’s user event that took place in the UK last week — I had the chance to interact with company executives and have discussions with a variety of Clarabridge customers and prospects, leaving me with several interesting takeaways. The post Clarabridge C3 2018 Takeaways appeared first on Aberdeen.

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Voice of the Customer Program - Impact, Steps, Tools, and Technologies

Xoxoday

Customer feedback analytics platforms Dedicated customer feedback analytics platforms, such as Clarabridge, Thematic, or Hotjar, offer advanced analytics capabilities specifically designed for VoC programs.

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Qualtrics named a Leader in Gartner’s Magic Quadrant for Voice of the Customer 2021

Qualtrics HR

Since Gartner’s assessment, we announced the acquisitions of world-leading conversational analytics software, Clarabridge , and journey-orchestration company, Usermind. There’s more to come too.

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The ultimate guide to quality assurance

Qualtrics HR

See how Qualtrics and Clarabridge can improve your QA process. Quality assurance assessment ensures the day-to-day compliance of your team with legal and company regulations. It also makes sure that your team is offering what you consider to be a “quality” service in a way that’s standardized. Quality assurance (QA) vs quality control (QC).

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The ultimate guide to quality assurance

Qualtrics HR

See how Qualtrics and Clarabridge can improve your QA process. Quality assurance assessment ensures the day-to-day compliance of your team with legal and company regulations. It also makes sure that your team is offering what you consider to be a “quality” service in a way that’s standardized. Quality assurance (QA) vs quality control (QC).