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Gianna Scorsone of Aircall: “Create strong processes”

Thrive Global

As part of our series about the “Five Things You Need To Be A Highly Effective Leader During Turbulent Times”, we had the pleasure of interviewing Gianna Scorsone. I loved being on the floor and interacting directly with the clientele, but I was also fortunate to take advantage of their sales leadership training program.

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7 Key Things Every HR Professional Needs to Do to Succeed

6Q

It’s not enough to name weak business spots, but name them and propose strategic solutions too. Resolve disputes and negotiate on the solutions. Appoint training leaders for each department to know who and which areas need training, ways to conduct training and rate post-training performance.

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DecisionWise

HR Lineup

The company offers a range of services, including leadership coaching, employee surveys, team building workshops, and performance management. In addition to its consulting services, DecisionWise has also developed a number of tools and resources to help organizations improve their performance. In 2020, the company was named to the Inc.

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Karin Hurt: “Respond with Regard”

Thrive Global

I had the distinct pleasure of interviewing Karin Hurt, Co-Founder of Let’s Grow Leaders, a leadership training and consulting firm in Maryland, and the co-author of 5 books including Winning Well: A Manager’s Guide to Getting Results Without Losing Your Soul and Courageous Cultures Cultures which just released July 2020.

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30 Ideas On How To Improve Diversity And Inclusion In The Workplace

Vantage Circle

Ban “culture fit” as a criterion to reject a candidate- Unconscious bias often comes into existence when interviewers want to reject someone based on “culture fit.” Train your interviewers to articulate their explanation for rejection with more empathy to uncover hidden biases.

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Waleed Nasir Of The Rainmaker: “Keeping employees motivated, accountable and on track”

Thrive Global

As a part of our series about the things you need to successfully work remotely, I had the pleasure of interviewing Waleed Nasir?—?“The Waleed Nasir got into fame as the ‘Rainmaker’ due to his love for helping entrepreneurs build and scale their business through the art of programmatic and using no-code systems. The Rainmaker”.

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Adri Smith: “Training is key”

Thrive Global

Training is key. It is very important to train your staff on how to communicate with customers and how to handle situations that may arise. But in the case a vendor asks one of my designers a question on-site during the wedding set up, I have trained them on how to communicate. Let’s now pivot to the main focus of our interview.