article thumbnail

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

article thumbnail

Knowledge Management As a Way to Bring Civility and Caring to Organizations

Conversation Matters

. Could you envision KM as a way to bring civility and caring to organizations? After all, KM is essentially about employees sharing what they know with other employees. Sharing is about giving and kindness. And we seem to have a desperate need for both of those qualities in our present culture.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

To improve EX and agility, many HR teams are restructuring

HRExecutive

See also: Boese: Why more HR tech isn’t necessarily better No matter where HR is on its restructuring journey, Tucker points to five common areas that all HR leaders need to focus on now: Close HR skills gaps in analytics, cost management, HR expertise and change management. Devote more resources to HR change management.

article thumbnail

HR Leadership: A Fresh Perspective on Shaping Organisational Success

EmployeeConnect

HR Marketing, akin to employer branding, social media utilisation, collaborative management, and knowledge management, offers avenues for HR to update its messaging and showcase employees effectively. What are the Principles of Change Management. The Importance of Social Recognition.

article thumbnail

How to be a Good Internal Consultant

Workplace Psychology

Additionally, several core consulting skills (AIMC, 2017) are needed, such as business acumen, business process optimization, change management, coaching & consulting skills, and project management. Indeed, now more than ever, today’s HR professionals play the role of internal consultants (Miller, 2016).

article thumbnail

Knowledge Management As a Way to Bring Civility and Caring to Organizations

Conversation Matters

. Could you envision KM as a way to bring civility and caring to organizations? After all, KM is essentially about employees sharing what they know with other employees. Sharing is about giving and kindness. And we seem to have a desperate need for both of those qualities in our present culture.

article thumbnail

10 Best IT Service Management (ITSM) Tools of 2024

HR Lineup

With a user-friendly interface and advanced features like incident management, problem resolution, and change management, ServiceNow continues to be a top choice for organizations aiming to enhance their IT service delivery. Known for its intuitive user interface, this tool facilitates easy incident and change management.