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Service as Our Differentiator

Edcor

After a few years, I met Adrienne Way at Edcor and our thoughts about Customer service aligned. It’s not just our software and products or our agile ways of working and technological advancement, a key element of what we do and how we do everything is based on the strong foundations of service.

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Looking beyond the résumé: How talent pros can lean into skills-based hiring

HR Brew

He told HR Brew that talent pros should ask themselves: What are the core skills and competencies that our company is going to need in five to 10 years from now? What are the key attributes that our teams need to be successful? What does it really mean if somebody says, ‘I need 10 years of customer service experience’?

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Using Generative AI in Service of Our People Purpose

UKG

Using Generative AI in Service of Our People Purpose eydie.pengelly Tue, 04/18/2023 - 14:53 Main Image Background Color Teal Body It’s hard to imagine a technology world before Generative Artificial Intelligence (GenAI), yet it was only a couple of months ago when we were all first introduced to ChatGPT and Bard.

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Announcing ChatJWG – Our Own ‘GrowBot’ is at Your Service

Julie Winkle Giulioni

We played and explored in an effort to identify clear applications and use cases where AI could add real value to our clients and community. Our GrowBot: Has access to up-to-the-minute current information, not just what was available through 2021. How is it different from ChatGPT? Offers citations for reference and a deeper dive.

ATS 52
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An HR Leaders Guide: 7 Questions To Ask When Developing Your Cancer Strategy

Do we need a solution that can service all our members, not just some of them? Getting to the right answers starts with asking the right questions: How can better access improve engagement? Will a standalone cancer treatment program get utilization, or do I need something more integrated?

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Greg Amorose Joins Qualigence International as Director of Professional Services

Qualigence Blog

As Director of Professional Services at Qualigence International, Greg Amorose will focus on expanding the company’s reach in critical sectors such as Hospitality, the Technology Sector, and Energy/Utilities. We are confident that Greg will be crucial to our continued success and growth in these important markets.”

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Qualigence Appoints Rosanne Craig as Vice President of Service Delivery

Qualigence Blog

Livonia, MI — Qualigence, a prominent player in the talent acquisition and human capital management industry, is thrilled to announce the appointment of Rosanne Craig as the Vice President of Service Delivery. For more information about Qualigence and its services, please visit www.qualigence.com.

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Beyond Employer of Record

Employer of Record (EOR) services offer assistance, but have limitations. Explore the potential solution of Employment Process Outsourcing (EPO) in our whitepaper. Expanding internationally poses challenges in managing employees due to diverse labor laws.

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Where Are All the Hourly Workers?

And after more than a year of living under COVID restrictions, nearly every aspect of our business lives has been transformed. Developing strategies that include social distancing and contactless methods and tactics have dominated most service industry businesses. Hiring the hourly workforce has always been a battle.

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The Digital Workplace: How HR Can Lead the Way

Speaker: Nicole Lindenbaum, Director of Product Marketing, PeopleDoc

As our lives become increasingly digital, the organizations that will succeed are the ones that provide employees with a work environment that best supports their needs and expectations. In order to better serve employees, HR deserves service - technology with a user experience that matches our consumer technology experiences today.

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Up Your Analytics Game: How to Empower People to Take Action

Speaker: Tom Davenport, President’s Distinguished Professor of Information Technology and Management, Babson College

HR leaders in Financial Services are adopting the use of data and analytics faster than many other business functions and job roles. In fact, in a recent survey of 450 Financial Services professionals, 95% of respondents agreed that better integration of HR and Finance data was a top priority for the year. Why is this so important?

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The 26th Annual HR Systems Survey

To thank you for your participation, you will receive the following: Continuing education credits toward IHRIM’s HRIP recertification A personalized data snapshot filtered by size, industry, or region A full copy of the Sapient Insights 2023-2024 HR Systems Survey White Paper, 26th Annual Edition [to be released in Fall 2023] The first 100 respondents (..)

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Discover 4 Use Cases for Applying AI to Your Recruiting Processes

Recruitment AI technology uncovers the most qualified candidates. This technology automates recruiting routines and facilitates natural conversations, resulting in higher productivity and a better candidate experience. Download the eBook to learn more!