Remove 2017 Remove 2018 Remove Wage and Hour Training Remove Wellness
article thumbnail

Expert’s Top Tips for Training a Retail Workforce for the Holiday Season

SumTotal

The National Retail Federation (NRF) President and CEO Matthew Shay estimates that retailers will hire 650,000 seasonal workers for the 2018 holiday period, up 10% from 2017. For employers, this volume of new workers presents significant hiring, onboarding and training challenges. I’ve worked in retail for almost 30 years.

article thumbnail

7 Ways to Keep Call Center Employees Engaged

Achievers

According to Contact Babel’s 2017 study on U.S. One of the major themes at the 2018 Contact Center Week (CCW) Executive Exchange was the importance of decreasing the average speed of answer (ASA) times at contact centers. Your call center employees are very often the first employees your customers interact with. Source: ContactBabel.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

More Governments are Encouraging Pay Equity Through Transparency

Trusaic

Effective April 2017, the United Kingdom set a global example on the issue of pay equity by requiring organizations to publish 12-month snapshots online accounting for their gender pay gaps. The pay data reports are publicly accessible online. Pay equity reporting is taking hold overseas as well. In 2019, U.S.

article thumbnail

7 Ways to Keep Call Center Employees Engaged

Achievers

According to Contact Babel’s 2017 study on U.S. One of the major themes at the 2018 Contact Center Week (CCW) Executive Exchange was the importance of decreasing the average speed of answer (ASA) times at contact centers. Your call center employees are very often the first employees your customers interact with. Source: ContactBabel.

article thumbnail

Pay Equity Laws Abroad are Rapidly Evolving. U.S. Employers Should Take Note

Trusaic

Achieving Pay Equity means eliminating unlawful discrimination from the wage-setting process. The rising importance of Pay Equity for employers globally can be attributed to rapidly evolving laws regulating the payment of wages. consider ways to address the gender wage gap. consider ways to address the gender wage gap.

article thumbnail

Pay Data Reporting is Not Going Away

Trusaic

Employers with 100 or more employees now have until September 30, 2019, to file wages-paid and hours-worked data for 2017 and 2018, respectively, in addition to other employee demographic data (known collectively as “Component 2”). This idea has caught on in other countries as well. earlier this year.

Report 130
article thumbnail

Santa Clara to Raise City Minimum Wage to $15 Per Hour by 2019

HRWatchdog

On August 22, the Santa Clara City Council adopted an amendment to the city’s minimum wage ordinance (MWO), changing the MWO’s annual rate increase schedule to reach $15/hour by 2019. Changes will affect employers beginning January 1, 2018. Santa Clara minimum wage to reach $15/Hour by January 1, 2019. What’s New?