customer-success 
Kazoo
JULY 31, 2023
At WorkTango, we take immense pride in fostering a culture of excellence and prioritizing the success of our valued customers. Join us in extending a warm welcome to our new Vice President of Customer Success, Laura R., WorkTango provides an upbeat, positive environment focused on success and growth.
Kazoo
JULY 31, 2023
At WorkTango, we take immense pride in fostering a culture of excellence and prioritizing the success of our valued customers. Join us in extending a warm welcome to our new Vice President of Customer Success, Laura R., WorkTango provides an upbeat, positive environment focused on success and growth.
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Bob
OCTOBER 11, 2022
And for customers adding extra modules, such as Talent and Compensation, implementations typically take just an additional 20-30 days per module. Our customer Melio, a 600+ employee company, went live in just 31 days! Speaking of data, getting your people into the system sets the foundation for your future success with the platform.
Satrix Solutions - Employee Engagement
MARCH 11, 2024
Kevin McCahill , the Chief Customer Officer and Founder of MasteryCX , is a seasoned Customer Success (CS) leader. With a diverse background spanning book publishing in New York to corporate coaching in Asia and Europe, Kevin has honed his skills in product management, team leadership, and customer experience.
Advertiser: ZoomInfo
Here’s what’s covered: How data-driven marketing drives the customer experience. The most challenging obstacles to data-driven marketing success. This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Understanding marketing strategy & performance.
Workable
JANUARY 9, 2024
A Customer Success Specialist is a dedicated professional focused on ensuring customers effectively utilize a product or service, driving customer satisfaction, retention, and success through excellent service and strategic support. What is a Customer Success Specialist?
Workable
MARCH 22, 2024
That’s where listening to customers comes in. By hearing what customers have to say, product managers can figure out what changes to make to keep everyone happy. But listening to lots of customers can be hard work! Product iteration Getting feedback from customers is a big part of making our product better over time.
Advertiser: ZoomInfo
For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.
Advertiser: ZoomInfo
The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base.
Speaker: Hope Gurion, Product Leader Coach, Fearless Product LLC
Customer discovery is the lifeblood of product teams to identify the most important customer needs to solve next. But what about other customer-facing teams in an organization? How do product teams best partner with these teams to understand customers’ unmet needs and decide which needs to address next?
Speaker: Chas Fields, HCM Strategy Consultant, and Brad Nycz, Manager of Customer Success at Kronos Incorporated
Join Chas Fields, strategic HCM advisor, and Brad Nycz, customer success manager, for a conversation on change management. During the session, Chas and Brad will walk through change management best practices and discuss why change isn’t so hard when you have a solid plan in place.
Speaker: Amy VanHaren, CEO and Founder, pumpspotting
Whether they’re a current employee or someone you’re trying to attract, signaling that your company offers a supportive and inclusive culture for women and families is critical for a successful talent strategy.
Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation
Empowering restaurant managers and owners with these insights will not only contribute to the well-being of their employees but also enhance overall operational efficiency and sustainable business success. July 25, 2023 at 9:30am PT, 12:30 pm ET, 5:30 pm BST
Speaker: Ricky Powell, Founder & CEO, Successponential
Today, in our high-tech, high-touch world of 24/7 business demands, it is more important than ever to stop for a moment, take a breath, and make sure you are taking care of your number one client, patient, or customer. If you are not at your best, your business, your relationships, and your health will all suffer.
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