Experience ID and Customer Data Platforms: Accelerate your CX program through integration
Qualtrics HR
OCTOBER 22, 2021
A best-in-class CX program , powered by Qualtrics Experience ID, requires a steady stream of reliable customer data to hydrate the XM Directory. What is the Qualtrics XM Directory? The XM Directory (XMD) builds the Experience ID to deepen the understanding of your customers. How does this work in action?
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