HR Brew

MARCH 21, 2024

Between the end of 2021 and the end of 2023, “usual weekly earnings” rose by 24% for Black men and 17% for Black women, according to Syndio’s analysis of Bureau of Labor Statistics data. Black customer service representatives, for example, accounted for 18.2% Smallest-ever gap.

HR Software 311

HR Software Software Analysis Compensation 311

Qualtrics HR

DECEMBER 3, 2021

Recent global crises have caused significant labor shortages – and the impact is leading businesses to reevaluate how to attract the right talent and protect their customer experiences from the fallout. Use experience management to ensure customers don’t feel the fallout of global crises. Key labor statistics.

Wage and Hour Training 98

Wage and Hour Training Talent Experience Hiring Software Staffing Software 98

Insperity

JUNE 15, 2023

The business world is flush with research and statistics about the importance of employee engagement – loosely defined as an employee’s involvement with, commitment to, and satisfaction with work. They’re more productive, provide better customer service and are less likely to leave the company.

Employee Engagement 98

Employee Engagement Hiring Software Staffing Software Planning Tools 98

Entelo

OCTOBER 4, 2021

We shared a key statistic powered by data by Entelo around the unilateral increase in searches for DE&I positions from 2019 to 2020. We’ve had a huge demand from not only our hundreds of industry-leading customers but by other thought-leaders on what the Entelo data is showing so far in 2021. VP of Customer Success.

Talent Acquisition 67

Talent Acquisition Hiring Software Diversity Data 67

U-Next

NOVEMBER 25, 2022

These are some of the top digital transformation statistics for HR and L&D: . Improving the Customer Experience . Your customers can now access your company’s data in real-time and see what’s going on with their orders or service requests. Receiving Real-Time Information .

HR Software 83

HR Software Hiring Software Staffing Software Recruiting Software 83

Empuls

SEPTEMBER 29, 2023

With the challenges of demanding customers, repetitive tasks, and, sometimes, stringent performance metrics, it's no surprise that keeping employees motivated and satisfied can be challenging. The statistics are indeed telling. High attrition rates have long plagued the call center industry. The numbers don't lie.

Hiring Software 40

Hiring Software HR Software Recruiting Software Staffing Software 40

Homebase

DECEMBER 22, 2023

US Bureau of Labor Statistics (BLS) : “Full-time workers are those who usually work 35 or more hours per week. That’s because the BLS’s definitions of full time and part time come from the Current Population Survey (CPS) and are for statistical purposes only. This is a matter generally to be determined by the employer.”

Wage and Hour Training 52

Wage and Hour Training Hiring Software Retirement Planning Tools 52

CoreCentive

NOVEMBER 1, 2023

Although many understand the positive impact of employee engagement, recent statistics reveal the pressing need for employee engagement in the healthcare industry. Service milestones: Celebrate employees’ years of service with the organization with special recognition and awards.

Employee Recognition 52

Employee Recognition Retention and Turnover Employee Engagement Staffing 52

Professional Alternatives

JUNE 17, 2020

Marketing recruiters lookout for sales representatives that can work closely with their customers to assist them in making feasible decisions when purchasing any product or service. Sales Representatives should be able to figure out the needs of customers, then offer a product or service to meet the need.

Staffing 52

Staffing Talent Experience Recruitment Survey 52

FingerCheck

JANUARY 9, 2024

Alongside everything you must do (marketing, customer service, hiring, onboarding, etc.), Let’s face it… Running a small business is no walk in the park. accurately tracking your employees’ time can drain your resources. 33% of employers make payroll errors, resulting in billions of dollars in losses annually (IRS).

Hiring Software 59

Hiring Software Staffing Software Onboarding Software Payroll 59

Homebase

MAY 20, 2023

Left untreated, employee burnout can cause increased turnover , absenteeism , workplace accidents, and poor customer experience. Between 2020-2021, 52% of hospitality and food service workers left their jobs due to burnout , making it a particularly important issue for restaurant management to address.

Industry 59

Industry Hiring Software Staffing Software Wage and Hour Training 59

Homebase

JUNE 17, 2023

Escape room statistics As any savvy entrepreneur knows, it all comes down to the numbers. So, let’s take a look at some growth and demographic statistics before diving into how escape room businesses can make you money! It will take time to build the reputation and customer base required to hit these revenue numbers.

Hiring Software 52

Hiring Software Staffing Software Campus SaVE Planning Tools 52

Cisive

NOVEMBER 25, 2019

Financial services is a broad term, but the industry includes investment firms, commercial banks, lenders, mortgage brokers, insurance, tax and accounting services, credit card companies, and brokerages. Financial services has also spawned its own subsector in financial technology, or fintech. for accountants and 2.1%

Recruiting Software 86

Recruiting Software Hiring Software Background screening Trends 86

Analytics in HR

SEPTEMBER 7, 2023

The demand for HR services and software continues to grow. According to the US Bureau of Labor Statistics, the employment of HR specialists and HR managers in 2031 will increase by 8% and 7%, respectively, illustrating the demand for HR professionals within the field. And not only that.

HR Planning 110

HR Planning Hiring Software Resources HR Software 110

Zenefits

JANUARY 18, 2022

Waitstaff, retail employees, emergency services workers, doctors, nurses, and more are all in high demand, but there consistently aren’t enough workers to fill all the available jobs. The Bureau of Labor Statistics reported job openings in the U.S. The Bureau of Labor Statistics reported job openings in the U.S.

Staffing Software 78

Staffing Software Hiring Software Staffing Planning Tools 78

Hppy

FEBRUARY 26, 2024

This respect applies not just to that exhibited by managers and owners but also to the behavior of colleagues, business partners, and customers. These statistics might come as a surprise to many business owners and managers and highlights the importance employees place on aspects of their work satisfaction that may have been overlooked.

Wage and Hour Training 195

Wage and Hour Training Bonuses and Incentives Compliance Training Onboarding 195

Visier

JUNE 22, 2021

It’s also the foundation of our Visier Benchmarks, which enables our customers to easily compare data about their own workforce to confidentially sourced benchmark data from Visier customers. In these instances, we combine the data from multiple employees as training data to make predictions for individual customers.

Visier 242

Visier Data Benchmarking Analysis 242

Workplace Mediation Blog

FEBRUARY 28, 2024

These are things frontline workers in service roles often find themselves dealing with. Whether it’s a disgruntled customer in a shop, a frustrated caller on a helpline, or a challenging guest at reception, these encounters are unfortunately all too common. How Common is Bad Customer Behaviour?

Strategy 52

Strategy Industry Study Immedis 52

Intoo USA

AUGUST 10, 2023

You should include any statistics or data that is relevant to the manager’s performance. Keep up the good work!” “There were 18 percent fewer customer complaints for your department this year. We always strive for zero statistical errors in presentations. This can include data from peer and self-reviews.

Outplacement 197

Outplacement Career Development Examples Report 197

Vantage Circle

FEBRUARY 25, 2024

This blog will look at statistics demonstrating why employee recognition deserves serious investment from leadership. For instance, the online shoe and clothing retailer Zappos , renowned for its exceptional customer service, strives to create a standout employee experience through its "Zollar" program.

Employee Recognition 111

Employee Recognition Examples Retention and Turnover Hiring Software 111

DecisionWise

DECEMBER 9, 2019

One manifestation of the competition was in the sortie rate—a sortie being one round-trip combat flight by one airplane—which was used as a measuring stick to show how hard each service was working to win the war. Think about long, frustrating phone calls with customer service reps. Not by a long shot. What Are You Measuring?

Metrics 182

Metrics Immedis Coaching Employee Engagement 182

Vantage Circle

JANUARY 30, 2024

This is where statistics come into play. The latest employee engagement statistics for 2024 highlight some tremendous insights. Recent research reveals that companies with highly engaged employees outperform their peers in vital areas such as productivity, profitability,and customer satisfaction.

Employee Engagement 52

Employee Engagement Retention and Turnover Recruiting Software Employee Recognition 52

Hppy

DECEMBER 28, 2020

According to 2020 statistics from smallbiztrends , a full third of employees say they are minimally committed to their jobs. According to statistics from Deloitte , 59% of employees prefer professional growth opportunities as a reward for performance. Swag refers to useful items that are customized with the company’s logo.

HR Software 185

HR Software Employee Recognition Survey Compliance Training 185

Intoo USA

JUNE 28, 2019

Effective management of layoffs — including providing excellent outplacement services — can have a strong, lasting effect on the perception current and prospective employees and customers have of your business. These statistics reveal the impact that a layoff can have on investor confidence, creating further issues for the company.

Outplacement 130

Outplacement Interview Software Assessment Software Employer Branding 130

Kazoo

JUNE 29, 2021

Customer satisfaction gains. But does anything really matter more than the people who build your products or deliver your services? We’ve compiled this list of 15 key statistics from a number of studies and published business reports that illustrate the value and return on investment (ROI) associated with Employee Engagement.

Employee Engagement 130

Employee Engagement HR Software Talent Experience Study 130

Kazoo

JUNE 29, 2021

Customer satisfaction gains. But does anything really matter more than the people who build your products or deliver your services? We’ve compiled this list of 15 key statistics from a number of studies and published business reports that illustrate the value and return on investment (ROI) associated with Employee Engagement.

Employee Engagement 130

Employee Engagement HR Software Talent Experience Study 130

U-Next

FEBRUARY 26, 2023

with the help of Data Science. The company has worked with over 2,000 customers across various industries, such as retail, financial services, healthcare, and technology. lakh SAS SAS is one of the top Data Science companies that provide Business Analytics software to more than 12,000 customers and 4 million users worldwide.

Hiring Software 98

Hiring Software Data Company Analytics 98

Crimcheck | Pre-Employment & Background Check Information

NOVEMBER 30, 2021

The award is the HR community’s most respected and largest background screening customer service survey. This year, over 1,200 customers completed the survey. Awards are based exclusively on customer satisfaction ratings by buyers of employment screening services. 5000 company.

Recruiting Software 98

Recruiting Software HR Software Screening E-Recruitment 98

6Q

SEPTEMBER 28, 2021

Here are some staff survey statistics on employee engagement and digital adoption and transformation to inform your next business decisions. . Staff survey statistics on engagement . They go above and beyond their jobs and are those people who will recommend your services or products first. It pays to have engaged employees.

Survey 78

Survey Employee Engagement Time and Attendance Report 78

Crimcheck | Pre-Employment & Background Check Information

OCTOBER 26, 2023

The statistics are chilling; in Texas alone, fentanyl-related deaths surged by over 500% from 2019 to 2022, resulting in the tragic loss of over 4,800 lives. For employers, the fight against fentanyl isn’t just about statistics and numbers; it’s about safeguarding the very core of their organizations – their people.

Screening 59

Screening Compliance Training Compliance Training 59

Xoxoday

OCTOBER 30, 2023

While the significance of delivering high-quality products and setting the right prices for business success is frequently emphasized, companies often overlook a central aspect that can effortlessly set them apart from the competition - customer engagement. If statistics are to be believed, that is a rookie mistake.

Planning Tools 52

Planning Tools Strategy Survey Adobe 52

Extensis

FEBRUARY 7, 2024

While increasing healthcare costs and claims remain a top concern, benefit customization through a PEO shows promise of putting SMBs on a positive trajectory. Rising costs call for customized benefits Inflation has caused everything to go up, including benefit costs and claims.

Report 82

Report HR Software Recruiting Software Planning Tools 82

HR Stacks Blog

OCTOBER 20, 2022

On this note, let’s look at the top Email marketing statistics that you need to know: 01. Email usage statistics Email is among the most popular communication mediums as most customers use this service. Around 61% of customers prefer to be contacted by brands through emails. million in 2020.

Planning Tools 52

Planning Tools Report Industry Productivity 52

Crimcheck | Pre-Employment & Background Check Information

OCTOBER 15, 2020

The award is the HR community’s most respected and largest background screening customer service survey. This year, over 1,200 customers completed the survey. Awards are based exclusively on customer satisfaction ratings by buyers of employment screening services. 5000 company.

Recruiting Software 98

Recruiting Software HR Software Screening E-Recruitment 98

Achievers

JUNE 10, 2020

One surprising result was that people who chose to leave Meijer were receiving statistically identical rates of recognition as those who were asked to leave the organization. Higher customer satisfaction. When it comes to the retail industry, a company’s bottom line relies heavily on its customer-facing employees.

Metrics 199

Metrics Employer Branding Employee Engagement Case Study 199

Degreed

OCTOBER 27, 2023

If your company is part of that vast 80% that aren’t advancing their learning tech, whatever the reason might be, then you’re on the wrong side of that Fosway statistic. If you’re on the wrong side of the statistics because of a lack of expertise, don’t despair. Degreed Professional Services can help. You have options.

HR Software 59

HR Software Compliance Training Metrics Talent Experience 59

Professional Alternatives

FEBRUARY 2, 2023

7 Keys to Creating a Great Customer Service Team? Here are some of the best tips to follow when making the perfect customer service team. Care About Your Employees For your team to care about customers, you need to first care about them. How is it applied in customer service? What is necessary?

Hiring Software 52

Hiring Software Onboarding Software Interview Software Video Recruiting 52