customer-base 
HR Brew
MARCH 19, 2024
Seven in 10 (71%) hiring managers expect text-based résumés to become obsolete in the next five years, according to a recent report from Canva. Knox recommended rethinking recruiting from a skills-based hiring lens. What does it really mean if somebody says, ‘I need 10 years of customer service experience’? Emphasis on skills.
Intoo USA
FEBRUARY 24, 2021
Layoffs are short-term solutions that can have lasting impacts on your company’s bottom line: its customer base. No matter what your brand offers, be it goods or services, your customer will think about the people behind your product once the news of a layoff breaks. Consider Your Customer Base At All Times.
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Intoo USA
FEBRUARY 24, 2021
Layoffs are short-term solutions that can have lasting impacts on your company’s bottom line: its customer base. No matter what your brand offers, be it goods or services, your customer will think about the people behind your product once the news of a layoff breaks. Consider Your Customer Base At All Times.
Zoho Recruit
SEPTEMBER 11, 2023
Learn what a knowledge base for customer support is and how it empowers customer support teams to achieve superior customer service.
Advertiser: ZoomInfo
Analysts and professionals alike tend to argue that account based marketing (ABM) is not new. In just 90 days, we were able to increase our pipeline by 114% and the customer base for this particular product by 30%. On the surface, this is an accurate statement. So, what does ABM look like in 2022?
Zoho Recruit
SEPTEMBER 8, 2023
Learn what a knowledge base for customer support is and how it empowers customer support teams to achieve superior customer service.
Babette Ten Haken - Human Capital & Industrial IoT
JANUARY 19, 2022
Surprised to enter 2022 digging yourself out of a huge 2021 customer defection hole? It just could be you left your entire client retention strategy up to the virtual customer retention dog. What excuses do you make to your managers about your less-than-stellar rate of customer retention? So are those customers: by defecting.
Advertiser: ZoomInfo
For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.
Advertiser: ZoomInfo
The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base.
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Paycor analyzed its customer base of more than 30,000 medium and small businesses nationwide and found that as organizations add benefit plans, there is a significant decrease in turnover. Regardless of the company’s size, those that offer the right mix of benefits outperform the competition.
Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri
ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. Don't miss out on this exclusive panel, where three restaurant thought leaders will share their insights on the benefits and applications of ChatGPT.
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