Interact-Intranet

JANUARY 12, 2022

When employees have a query about IT or HR, do they try to resolve the problem for themselves or immediately send an email to snowed-under colleagues? Using a company intranet to enable employee self serve helps them to resolve issues fast and reduces the burden on other departments. Enterprise search improves employee experience.

Planning Tools 98

Planning Tools HR Software Software Immedis 98

Qualtrics HR

MAY 1, 2019

Since founding Holly Palmer Consulting in 2016, she has presented at industry conferences on topics including creating a relationship fundraising culture, how to improve donor retention and how to design a meaningful alumni research study. This gives you a much better idea of why things are happening and what you need to do to improve.

Hiring Software 79

Hiring Software Compliance Training Survey Data 79

Kazoo

JUNE 27, 2017

Skip the Stocks, Invest in Employees. At HighGround, we invest in our employees every day. Check out our new blog which highlights how Virtuoso uses HighGround to invest in theirs. How to Tell if Your Leaders is Ruining Employee Retention. How Great Leadership Drives Employee Engagement.

HighGround 100

HighGround Hiring Software HR Software Employee Engagement 100

Achievers

JULY 20, 2016

Considering a 1% increase in employee engagement equates to an additional.6% 6% growth in sales for companies, it’s not surprising that businesses are eager to find ways to improve in this area. Join us to network with a Who’s Who of top performers and thought leaders in the HR and employee engagement space. 41% higher quality.

HR Software 92

HR Software Planning Tools ATS Employee Engagement 92

Ceridian

SEPTEMBER 29, 2017

We recently celebrated our third annual CX Day at Ceridian offices around the world by inviting our customers to share their success stories. Not only does it help us to improve our solutions, but this feedback drives our R&D initiatives for product innovation. Create and promote a CX-focused culture.

Ceridian 65

Ceridian Hiring Software Human Capital Management Recruiting Software 65

QAspire

JUNE 20, 2023

Organizations that adopt such lofty values often fail to deliver a superior customer experience because they fail at delivering a great employee experience. People are at the heart of how customers experience your company and building a culture that delivers positive employee experience is a significant competitive advantage.

Case Study 36

Case Study Study Resources Company 36

Maritz Motivation

JUNE 6, 2017

This article was originally published on CX Cafe. Employee engagement is well accepted as a Key Performance Indicator of thriving organizations. employee engagement in their annual State of the American Workplace report, has reported that roughly 70 percent of U.S. employees are not engaged in their work.

Employee Engagement 40

Employee Engagement Assessment Software Compliance Training Comparison 40

exaqueo

NOVEMBER 28, 2018

From their people focus and profit sharing ( that’s another blog post for another day ) to vertical integration and global partnerships, they overhauled the business while staying true to their roots. In doing this, he believed employees would know first-hand what it was like to be a Delta passenger.

Employer Branding 40

Employer Branding Talent Experience Video Recruiting Hiring Software 40

Rallyware for Human Resources

JUNE 20, 2023

Win on CX with Automation to Boost Retail Sales In 2024, retailers are shifting their automation priorities from tick-the-boxes operational enhancements to reimagining customer experience by freeing up bandwidth for sales associates. But in this environment, retailers can’t just raise prices to recoup losses.

Planning Tools 89

Planning Tools Wage and Hour Training Trends Compliance Training 89

GetFive

APRIL 1, 2020

It’s simple common sense that happy employees translate into happy customers, especially in customer-facing industries. It just stands to reason that if the server, cashier, bank teller, or retail employee is happy in their job, they’ll give better service to customers, who in turn will be happy with their experience.

Talent Acquisition 52

Talent Acquisition Talent Experience Data Industry 52

Peoplescape

JUNE 19, 2018

A Forbes article named 2018 as the year of employee experience, or EX: “Anything that sets employees up for success or improves our culture should be a part of EX.” The post Candidate Experience (CX) – Stay Focused on Empathy and Relationships appeared first on Peoplescape Consulting Group.

Groups 45

Groups Industry 45

Rallyware for Human Resources

AUGUST 22, 2023

Retail stores utilize a variety of software solutions to streamline operations, enhance customer experience (CX), drive workforce experience (WX), and manage various aspects of their business. This information can be used to personalize marketing efforts and improve customer satisfaction.

Planning Tools 84

Planning Tools Compliance Training Software Analytics 84

Rallyware for Human Resources

MAY 4, 2021

But one thing that has been brought into sharp focus over the past year and a bit is the digital transformation of employee experience. It’s fair to say that many organizations have always had one eye on employee experience and the wellbeing of individuals in the workplace. Employee expectations are changing. And why not?

Onboarding Software 95

Onboarding Software Talent Experience Planning Tools Company 95

Rallyware for Human Resources

MARCH 2, 2021

Use emotional analytics to understand the emotions that drive employees and embed that data into a bespoke training package individual to each member of staff. Performance enablement platforms collect real time data to measure employee behavior and performance against KPIs. Why not place the same focus on employee experience ?

Assessment Software 83

Assessment Software Analytics Compliance Training Company 83

Ceridian

JANUARY 19, 2018

14-16, focused on transforming the customer experience, it was clear that many of the best practices for retail CX are applicable for employee experience and corporate culture. In parallel, they are increasingly looking at creating better, more robust employee experiences to keep their workforces relevant, empowered and connected.

Hiring Software 83

Hiring Software Interview Software Onboarding Software Recruiting Software 83

Maritz Motivation

JULY 2, 2018

Here’s our weekly roundup series to help you stay connected to the often overwhelming landscape of employee engagement thought leadership. Stay connected with @CultureNxt and @MaritzMotivates on Twitter and subscribe here to our employee experience newsletter. Want to Create a Better Employee Experience?

Employee Engagement 40

Employee Engagement Study Trends Compliance Training 40

Oracle HCM - Modern HR in the Cloud

SEPTEMBER 18, 2019

Choctaw Nation of Oklahoma , which wanted to improve employee retention, streamline HR processes, and improve the recruiting lifecycle for workers at their casino resorts. Zebra Technologies , a printing technology company undergoing expansion and growth with 7,200 employees in 39 countries.

Oracle 40

Oracle HR Software Planning Tools Recruiting Software 40

Maritz Motivation

FEBRUARY 9, 2018

Start here to narrow down your search each week in the often overwhelming landscape of employee engagement thought leadership! What We’re Reading This Week: 1 in 5 Highly Engaged Employees is at Risk for Burnout — Employees who are engaged at work are more likely to be more productive, more loyal, and more proactive at work.

Employee Engagement 49

Employee Engagement HR Software eBook Compliance Training 49

Maritz Motivation

JUNE 19, 2018

Jason serves as the Senior Director of Employee Engagement Services of MaritzCX, where he leads company strategy, design and administration of Employee Engagement offerings. Visit CX Cafe’ to see additional articles by Jason, including this originally published article. How often should we collect employee feedback?

Hiring Software 56

Hiring Software Onboarding Software Assessment Software HR Software 56

Rallyware for Human Resources

MAY 4, 2021

But one thing that has been brought into sharp focus over the past year and a bit is the digital transformation of employee experience. It’s fair to say that many organizations have always had one eye on employee experience and the wellbeing of individuals in the workplace. Employee expectations are changing. And why not?

Onboarding Software 62

Onboarding Software Talent Experience Planning Tools Company 62

SocialChorus

MAY 20, 2021

Well, times and business objectives have changed, and all those “customer-obsessed” organizations are now becoming “employee-obsessed,” because they’ve recognized that the employee experience directly affects their business outcomes. So how do companies know if their employee experience is positive or negative, working or failing?

Hiring Software 52

Hiring Software Onboarding Software Recruiting Software HR Software 52

GetFive

DECEMBER 17, 2021

Deloitte predicts retention will be Job 1 in 2022, nobody’s getting fired (whew), a ransomware attack on Kronos is affecting HR and employees’ paychecks, and the top 10 biz books of 2021 include 4 about HR. The number of employees voluntarily walking out the door has never topped that mark before. The role of HR has been elevated.

HR Software 52

HR Software Planning Tools HR Planning Kronos 52

Interact-Intranet

SEPTEMBER 29, 2021

Although employee engagement remains much discussed, an increased focus on keeping talented individuals happy means that employers are now just as interested in positive employee experience (EX). And, perhaps more importantly, what is the best way to improve employee experience? What is employee experience (EX)?

HR Software 52

HR Software Interview Software Talent Experience eBook 52

Rallyware for Human Resources

JUNE 27, 2023

Halfway through 2023, there have been eight major retail bankruptcies–already three more than in 2022–and while you may not think this is a result of retail employee training, engagement, productivity, and other factors, the truth is complicated. Let’s take a look at some strategies for bankruptcy risk reduction for retailers.

Planning Tools 89

Planning Tools Assessment Software Staffing Software Compliance Training 89

Advos

MAY 19, 2018

In this primer (below) we provide suggested hashtags (in addition to the event hashtag), the event organizer’s Twitter handle, related topics (use these in tweets and blogs) and the Twitter IDs for speakers who have Twitter accounts (use them when you tweet during their sessions!) and sponsors / exhibitors (thank them!).

Conference 59

Conference Video Recruiting Recruiting Software Employer Branding 59

Ceridian

SEPTEMBER 30, 2016

Learn how we celebrated our annual Customer Experience (CX) Day on Twitter ! From employee engagement and productivity to retention and recruitment, corporate culture influences many different aspects of a business. The employee gains confidence knowing that they own the outcome while feeling acknowledged and supported.”

Video Recruiting 40

Video Recruiting Recruiting Software Ceridian HR Software 40

Ceridian

SEPTEMBER 29, 2016

Learn how we’re celebrating our annual Customer Experience (CX) Day in yesterday’s blog ! The difficulty for companies is that even after social programs are implemented, it can be quite challenging to ensure employees remain engaged. By: Derek Kanehira, VP and Director of Human Resources at Hawaii National Bank.

HR Planning 0

HR Planning Ceridian Video Recruiting Onboarding 0

The HRX

NOVEMBER 15, 2018

A common concern across all industries is employee retention. Though various factors may contribute to turnover among personnel, recent research may shed new light on practical means of improving retention and reducing the costs associated with excessive employee turnover. What is job embeddedness?

Retention and Turnover 40

Retention and Turnover HR Planning Background screening How To 40

Inward Consulting

JUNE 22, 2021

The purpose of this article and blog post is to illustrate what happens when frontline personnel fails to live up to your brand values and intended behavior when interacting with customers. When companies lack the confidence of their employees and subcontractors, their brand will lack external brand confidence and loyalty will erode.

Hiring Software 40

Hiring Software Assessment Software Compliance Training Recruiting Software 40

Root

NOVEMBER 11, 2020

Morale and Employee Well-Being. In 2020, this support obviously must include a focus on health and safety, which translates into employees who want to give their very best. Employee Experience. It’s all about the employee. In fact, the customer experience can never supersede the employee experience.

How To 66

How To Compliance Training Planning Tools HR Software 66

Rallyware for Human Resources

APRIL 11, 2023

To counteract this slump, many retailers have been emphasizing Consumer Experience (CX), also known as Customer Experience. What Is Consumer Experience (CX)? In that sense, there’s much to gain from optimizing CX, and much to lose from ignoring it. For decades, retailers have treated CX as merely a customer service problem.

Compliance Training 89

Compliance Training Productivity Training Course 89

SocialChorus

APRIL 28, 2021

But this change has not always benefited the rank-and-file employee, or at the very least, it hasn’t benefited all employees equally. To maintain their digital progress, organizations must move from making process-focused technology choices to making people-focused ones—and that means prioritizing the digital employee experience.

HR Software 105

HR Software Talent Experience Retention and Turnover Video Recruiting 105

Thrive Global

JUNE 17, 2020

Founders and CEOs have an opportunity to advance the CX cause not just through the strategies and tactics they promote, but also through the personal behaviors they demonstrate. Jon is a noted authority on customer experience (CX), an acclaimed keynote speaker, and Founder & Principal of Watermark Consulting , a leading CX advisory firm.

Hiring Software 50

Hiring Software Interview Software HR Software Time and Attendance 50

Capterra

SEPTEMBER 26, 2018

Now, more than ever, SMBs need to think critically about how to deliver a stellar, cohesive employee experience (EX) that not only convinces workers to stay and engage but also advocates the company’s awesomeness to others. In other words: SMBs need an employee experience strategy. The 4 types of employee feedback needed for VoE.

Talent Experience 101

Talent Experience Hiring Software Strategy Onboarding Software 101

ThoughtFarmer

JANUARY 10, 2022

It’s almost impossible to find someone who doesn’t understand the significance of customer experience (CX) and its impact on the success of their organization. But how many leaders are considering the actual employee experience? Move over CX, there is a new buzzword in town: Digital Employee Experience; otherwise known as DEX.

HR Software 80

HR Software Tools Examples Groups 80

Digital HR Tech

AUGUST 6, 2018

Consistently delivering a great customer experience requires motivated and engaged employees – and thus a great employee experience. . Customer expectations have shifted dramatically in the last few years as disruptors across countless industries have focused on scaling new heights in terms of customer experience (CX).

Assessment Software 75

Assessment Software HR Software Talent Experience Competencies 75

Aberdeen HCM Essentials

AUGUST 6, 2018

Welcome to Aberdeen’s Blog Roundup! Contact Center & Customer Experience (CX). Geolocation: How Businesses Are Improving Customer Experience and Engagement. Our resident CX expert Omer Minkara weighs in. Any industry that deals with transactional data can be improved by Blockchain.

Cyber Security 53

Cyber Security Data Compliance Training System 53