Remove voice-of-the-customer
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The HR Tech Landscape, According to the Voice of the Customer

HRExecutive

Throughout the webinar, Sapient analysts Stacey Harris and Cliff Stevenson will review those vendors receiving highest ratings for user experience and customer satisfaction in eight different solution categories, as well as the up-and-comers receiving stellar feedback. The session will leave 15 minutes open for audience questions!

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Voice of the Customer Program - Impact, Steps, Tools, and Technologies

Xoxoday

To stay ahead in our competitive business landscape, having clarity over your customers' needs and preferences is the need of the hour. This is where the voice of the customer program plays a prominent role. It is a strategic initiative designed to capture and analyze customer feedback across various touchpoints. 

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The Importance of Customer Voice at a High-Growth Company

Justworks

As Justworks begins to scale and serve many more customers, it’s critical we focus primarily on the features that matter most. To surface those features, we channel the voice of our customers. Most recently, we created a program around this to validate our prioritization with a cross section of our customers — a customer.

Company 112
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Workday Named a Customers’ Choice in the 2023 Gartner® Peer Insights™ ‘Voice of the Customer’: Financial Planning Software

Workday

Workday was named a Customers’ Choice in the 2023 Gartner® Peer Insights™ “Voice of the Customer”: Financial Planning Software.

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How Great Organizations Empower Customer Experience Teams

Speaker: Conference Speakers

Today’s teams need to operate cohesively like never before, managing the pace of both technological change and customer needs and demands. See inside the operations of top performing customer experience teams, and improve your organization’s CX outcomes. Modern Customer Journey Tools & Practices for Deep Empathy and Team Alignment.

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US labor board rules against Home Depot in Black Lives Matter dispute

HR Brew

In this instance, Morales had repeatedly voiced concerns to HR about alleged racial discrimination against store workers and customers. In this instance, Morales had repeatedly voiced concerns to HR about alleged racial discrimination against store workers and customers. Quick-to-read HR news & insights.

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How Employee Feedback Surveys Boost Health Care Performance

DecisionWise

360 feedback: These are surveys that collect feedback from multiple sources, such as peers, managers, subordinates, and customers. The Challenge of Burnout in Health Care Burnout is a serious issue that affects many health care workers, especially during the COVID-19 pandemic.

Survey 246
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The Power of Conversation Intelligence

Looking for tools to surface the voice of your customer? Has Conversation Intelligence (CI) been discussed in your organization, but you don’t know where to start? Generally curious about the CI space? Ready to learn more? In this eBook, we’ll cover: The history of Conversation Intelligence.

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Supercharge Your Mental Wellbeing - 5 Secrets to an Extraordinary Workplace

Speaker: Ricky Powell, Founder & CEO, Successponential

Today, in our high-tech, high-touch world of 24/7 business demands, it is more important than ever to stop for a moment, take a breath, and make sure you are taking care of your number one client, patient, or customer. If you are not at your best, your business, your relationships, and your health will all suffer.