Remove iq text-iq
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New Text iQ machine learning models deliver industry leading accuracy with sentiment analysis

Qualtrics HR

It uses natural language processing, text analysis, linguistics to systematically identify, extract, quantify and study subjective information. Today, customers engage with brands through modalities such as text and voice, and across multiple channels like surveys, call centers, social media, and websites. Question text awareness.

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The breakthrough moments that defined CX in 2019 and are shaping 2020

Qualtrics HR

At X4 Summit last year we lifted the lid on Voice iQ, our new intelligence capability that helps you analyze conversations. More about Voice iQ . Text iQ made better. More about Text iQ. You can now track topic and sentiment from voice calls, and automatically see key areas for improvement.

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Drive positive CX and brand perception by harnessing unsolicited feedback

Qualtrics HR

Often much of this feedback is open text, making it difficult to analyze without the right technology. Apply Text iQ to surface key insights as well as action plans and automated workflows to create a culture of action. Close the loop on all your Google and Facebook reviews by replying directly from your Qualtrics dashboard.

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What’s new in the Core XM platform

Qualtrics HR

Open text topics are a great place to see at a glance what’s important, see trending topics emerge, and dig deeper to get to the root cause of any issues — but running statistical calculations using them has always been a challenge. You can now run Relative Weights Analysis at the click of a button through Stats iQ.

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Insights are great — but taking action is what we need now

Qualtrics HR

Text iQ — part of our predictive intelligence engine , it automatically structures open text feedback, like survey responses or chatbot conversations to identify trending topics and sentiment. But to take it one step further, we’ve added a host of capabilities that help you go from insights to action.

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Boost Low Employee Engagement with Your Benefits Programs

Tango Health

Engage employees in new ways, beyond sending e-mails Use secure texting and engagement tools to engage employees Employees increasingly see email as a list of business tasks and a less reliable way to learn more information. Texting services and engagement tools exist to engage employees in new ways.

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Why Your EQ Matters So Much More Than Your IQ

Thrive Global

Here’s Victor: The #1 way professionals with high IQs destroy their careers is by having low emotional intelligence (or “EQ” for short). High IQ people tend to overvalue the importance of IQ and undervalue EQ. IQ is the intellectual ability to manage ideas, knowledge and thoughts.