Leading the VUCA World with Empathy, Humility & Inclusivity

The world is in crisis. The United States is in crisis. Amid the coronavi­rus pandemic, we have wit­nessed racial violence, racist threats, and hate crimes toward black people and other minority communities in America. The global public health pandemic, coupled with social in­justice, has swept the world, making an unprecedented impact on every aspect of human life. This crisis is just the latest example of the VUCA (volatility, uncertainty, complexity, ambiguity) world we are living in—a world that has presented us with the 911 terrorist attacks, the 2008 eco­nomic crisis, the 2020 COVID-19 pandemic, and ongoing systemic injustice. Are we prepared to live and cope with this unparalleled turmoil over the long run? How can we lead the VUCA world in the 21st century?

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