Trending Articles

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Gig work is taking over the labor market—and creating challenges for HR

HR Brew

When our ancestors dreamed of the future, complete with flying cars and robot maids, did they also imagine a shift from traditional employment? Either way, alternative forms of employment are booming, even as workers primary jobs. And its creating big challenges for HR teams. The rise of gig work Understanding the current scope of gig work istricky.

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Setting Up Your New Receptionist for Success: Phone Etiquette and Essential Front Desk Skills

Professional Alternatives

A receptionist is often the first voice a customer or client hears when contacting your business. Their tone, professionalism, and ability to handle phone calls efficiently directly influence the impression your company leaves. It is crucial to prepare your new receptionist with the right phone etiquette and receptionist skills to ensure their success and their ability to maintain your organizations reputation that you’ve worked to establish.

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HR teams are grappling with the human-to-AI continuum

HR Brew

As new AI tools become more sophisticated and as technologists better tune them to the needs of their organizations, HR and business leaders are grappling with new considerations about who or what is doing that work. AI tools can already tackle really simple tasks well, and they are getting more complex, according to Bryan Ackermann, head of AI strategy and transformation at Korn Ferry.

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HR Tech Awards 2025 Winners Announced

Lighthouse

In our daily work with talent leaders and solution providers, we run into some incredible technology. These tools available to organizations right now can help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more. According to nearly 10 years of gathering data in the market, we estimate that 5,000+ technology providers exist across the entire landscape of HR, talent, learning, and

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Minimizing turnover risk for today’s workforce: 4 key priorities

HRExecutive

Imagine 40 of your employees sitting in a room. What would it take to convince 10 of them to leave for another employer? Not much, weve found in new research on voluntary turnover. APQC surveyed over 600 workers from various industries, organizational sizes and job roles to identify the things they value most about their employee experience and whether they are receiving those things in their current role.

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3 Criteria for Pre-Employment Assessments

HR Bartender

Estimated reading time: 3 minutes 82% of organizations require work samples or assessments as part of the hiring process according to the Society for Human Resource Management (SHRM). 78% of human resources professionals indicated that assessments have improved their quality of hire. So, its not unusual for pre-employment assessments to be a part of the hiring process.

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The AI effect. Is it enhancing or eroding critical thinking skills?

HRExecutive

LinkedIns recent Skills on the Rise report highlights a growing demand for skills such as adaptability, communication and critical thinkingwith AI literacy topping the list. However, as AI tools become more integrated into the workplace, some experts worry that these technologies may hinder critical thinking. Earlier this year, Microsoft researchers surveyed 319 knowledge workers who use gen AI tools like ChatGPT or Copilot weekly to understand how these tools affect critical thinking.

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Essential Staffing Software Features: 24 Questions to Ask

COATS Staffing Software

Investing in the right staffing software is a pivotal decision that can revolutionize your agency’s performance. But with countless features and promises, how do you know what’s truly essential? Reviewing and comparing essential staffing software features can be a daunting challenge, especially when searching for a comprehensive platform to manage your operations from front to back.

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The First Aid Kit for Healthcare Communication Success

Staffbase

First aid kit overview: A new approach to healthcare communication In healthcare, effective communication is often the difference between calm and chaos. When your workforce feels informed and connected, patient care thrives but when communication fails, confusion, errors, and burnout take hold. Just as a first aid kit is essential in emergencies, your organization needs the right communication tools to ensure clarity, confidence, and control.

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Building Compliant Workplace Violence Prevention Across States: CA SB-553 | NY S. 8358B

Speaker: Speakers:

Workplace violence prevention laws are rapidly evolving, with California’s SB-553 and New York’s Retail Worker Safety Act (S-8358B) leading the way. Join WILL’s experts for a nationwide webinar covering compliance requirements, with a special focus on these key state mandates. We’ll guide you through developing and implementing effective prevention policies, building a compliant plan, and delivering the required annual interactive training.

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Small businesses struggle to hire and retain workers. These tactics can help.

HR Brew

Despite generating more than half of US job creation in the last decade, many small businesses struggled to hire and retain top talent in the turbulent, pandemic-era labor market. Even as overall hiring and quit rates slowed in 2024, their challenges havent let up. Nearly one-third of small businesses that tried to hire last year werent able to find employees who were a good fit, Gustos latest State of Small Business survey found.

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Artificial Intelligence and Automation: Know the Differences and Similarities

HR Bartender

Estimated reading time: 3 minutes I mentioned in a previous article that I went to an artificial intelligence (AI) conference recently. One of the things that I found interesting was the conversation about AI and automation. While they are related, theyre definitely not the same. Automation is setting up a technology that follows a defined order. For example, if I say ABC, then the technology will do XYZ.

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From Attic to Innovation: Jason Maxwell’s HR Leadership Journey

MP Wired For HR

From Attic to Innovation: Jason Maxwells HR Leadership Journey April 22nd, 2025 Share on Facebook Share on Facebook Share on LinkedIn Share on LinkedIn From a Lowell Attic to Leading HR Innovation Nationwide In 2004, Jason Maxwell launched MP from the attic of a home in Lowell, Massachusetts. Not exactly the classic garage startup storybut the mission was just as bold.

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The Interconnection Between Employee Experience and Member Experience in Credit Unions

DecisionWise

A Synergistic Approach to Help Everyone Win “To win in the marketplace you must first win in the workplace.” – Doug Conant, former CEO of Campbell Soup Company In the dynamic and competitive landscape of financial services, credit unions stand out by offering a unique, member-focused alternative to traditional banking institutions.

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A Frictionless Future with Mitratech’s Trusted HR Suite

Discover how Mitratech’s all-in-one HR Tech Suite optimizes every stage of the employee journey. From hiring and compliance to onboarding and retention, our solutions help you build a more efficient and people-focused workplace. With automation, real-time tracking, and tools that can support inclusion initiatives, Mitratech removes barriers and helps talent thrive.

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Strategies for Tracking Manager Effectiveness After Onboarding

15Five

Manager effectiveness is one of the most strategic investments HR leaders can make. Effective managers boost engagement, drive retention, and lead high-performing teams. But great managers arent borntheyre developed, supported, and continuously evaluated. Many organizations begin this process by implementing robust manager onboarding programs designed to set expectations, introduce leadership frameworks, and help new managers step into their roles more confidently.

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What “No robo bosses” could mean for employee data and privacy security

HR Brew

A California Democrat last month introduced the No Robo Bosses Act , SB7, to the statehouses upper chamber requiring human oversight of automated decision-making systems (ADS) in the workplace. The move comes as state and local governments and businesses alike grapple with a federal vacuum on AI legislation amid uncertainty in Washington. The move in the Golden State, sponsored by state Sen.

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Ethical HR Starts Here: Data Privacy, Advocacy, and Social Work-Inspired Practices

Hppy

In today’s rapidly evolving business landscape, Human Resources (HR) professionals find themselves navigating a complex terrain of legal requirements, evolving societal expectations, and increasingly sophisticated technologies. The very nature of HR necessitates access to vast amounts of employee data and the responsibility for making decisions that impact lives.

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Microsoft Launches People Skills In Copilot, Altering The HR Tech Market

Josh Bersin

Today Microsoft announced a wide range of Copilot features , many focused on Agents (research agent and analyst agent, agent development and management tools, and personal productivity features). But one feature set that is significant to HR is Microsoft’s newskills infrastructure : a skills-inference agent (and a skills management agent) that lets companies identify.

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Ready to Save Time With AI? Try 14 ChatGPT Prompts for HR

ChatGPT is a powerful tool that can help you quickly brainstorm, draft, and refine tasks on your to-do list. But it can take a bit of strategy and practice to get generative AI to give you the time-saving results you’re looking for. Try these 14 detailed prompts to unlock the power of ChatGPT. You'll discover ways to streamline tasks for hiring, employee engagement, and performance management.

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Creating a Winning Culture in Credit Unions

DecisionWise

Members come first in Credit Unions. That is the basic bargain, and it is why so many people choose to do business with community-minded Credit Unions instead of large national banks. But if members come first, what about Credit Union employees? Since employees are the ever-important hub between Credit Unions and their members, would it not make sense to anchor our focus on members by ensuring that Credit Union employees are treated fairly and with respect?

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AI in Performance Management: 11 Practical Applications To Guide You

AIHR

AI is revolutionizing performance management by making it more effective, objective, and actionable. Through automation and real-time feedback, AI can make performance management a truly valuable tool for growth. This is especially important for employees, who are 57% less likely than leaders to view performance management as successful. AI, however, can improve employee engagement initiatives through more efficient performance management programs.

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Why it’s not far-fetched for HR pros to dream of being COO

HR Brew

Chief operating officers (COOs) are a big deal in the business world. They oversee the day-to-day operations of a company, are typically second-in-command to the CEO, and often next in line for the top role. Unfortunately for HR pros, the career path from the people function to head of operations isnt so common. Most COOs tend to come up through operations or finance before landing their role.

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2025 RTO Mandates: Can Employers Force In-Office Work?

HR Digest

The post-COVID workplace has evolved beyond our imagination. And yet, it raises a pressing question among employees: Can your employer force you to return to the office? With return-to-office (RTO) mandates becoming commonplace, its important to understand your rights and options. Companies like Amazon, JP Morgan & Chase, Dell, and even the U.S.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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15Five Wins 2025 Lighthouse Research & Advisory HR Tech Award for Best Midsize Business-Focused Solution for the Third Consecutive Year 

15Five

For the third year in a row, 15Five has been named a winner of Lighthouse Research and Advisorys HR Tech Awards in the Talent Management category as a Best Midsize Business-Focused Solution. Now in its sixth year, the HR Tech Awards program helps HR leaders and technology buyers identify solutions that drive real results. Each submission is rigorously evaluated by an independent panel of practitioners, consultants, and educators to ensure it reflects measurable impact and true innovation. 15Five

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How to write performance goals: 100 sample phrases

Business Management Daily

Well-written performance goals help energize employees and point them in the right direction. They help managers conduct more effective performance reviews. Here are 100 phrases to adapt from 2600 Phrases for Setting Effective Performance Goals by Paul Falcone and additional performance goal phrases that may help you provide more helpful feedback to struggling team members.

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How To Develop a Talent Management Framework for Your Organization

AIHR

A talent management framework that supports HR strategies and wider business objectives is essential for organizations that want to nurture their workforce and gain a competitive edge. Putting people first and investing in developing talent not only improves your company culture and employer brand, but enables you to build a strong talent pipeline and drive organizational performance.

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How HR can strike a balance between people and performance priorities

HR Brew

People leaders are constantly wrestling with the three Ps of their job: People, processes, and performance. Thats why it makes sense on occasion if one gets more attention than another. But the Ps of the people profession shouldnt be an either/or option, it should be both/and, according to Jeff Smith, chief product officer at the performance management platform 15Five and author of The Meaningful Manager: How to Manage What Matters.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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HR Analytics and Data Privacy: Balancing HR Data Needs with Employee Interests

HR Digest

HR Analytics has revolutionized the capabilities of the workplaces that have adopted these explorative systems, but some considerations have gone unexplored. Specifically, were talking about the relationship between HR analytics and data privacy. The link between HR data collection and privacy ethics is one that is often ignored, but the security concerns around HR tools must be addressed before we embrace the technology with open arms.

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5 Top Concerns for Relocating Healthcare Workers: What Employers Need to Know

UrbanBound HR

Every relocating employee has their share of worries. After all, its a huge life change. But when theyre healthcare professionals, theres an extra layer of relocation-related stress. Some concerns are universal. Others are profession-specific. Either way, proactive healthcare employers will take steps to allay these fears, with help from their relocation provider.

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Cultivating Happiness in the Workplace: Strategies for Employee Retention and Recognition

Hppy

Team spirit can truly soar when each persons efforts are seen and honored in a way that feels personal. Simple gestures not only honor individual input but also inspire fresh ideas and creativity. This keeps individuals excited and proud to be part of the company. The best part is that basic appreciation further boosts loyalty and encourages a stress-free atmosphere.