Can 360-degree Feedback Predict Operational Performance?
DecisionWise
JULY 17, 2024
Management guru Peter Drucker is often credited with the phrase “If you can’t measure it, you can’t improve it.” Whether Drucker uttered those words is questionable, but the idea certainly has merit. Yet, while many organizations are adept at defining and measuring financial and operational success , most find that the “softer” side of performance is often difficult to quantify.
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