INTERVIEW: Dr. Jac Fitz-enz on Human Capital Metrics

HR Bartender

In 1977, you founded the Saratoga Institute (SI), which is well-known for its work in human capital metrics. Is there a place in HR for both metrics and analytics? By referring to the past (descriptive metrics) and studying the future we can determine WHAT TO DO to produce more positive results in the future; i.e.; prediction. If they only had time to focus on a handful of metrics, which ones should they consider? I’m a self-professed math geek.

Top 8 Call Metrics and KPIs

crewhu

Tactics like gamification can do all three while connecting to your most important call metrics. employee recognition Customer Service gamification Customer Service Metrics carrot vs stick call metricsMSPs struggle to keep call teams productive, engaged, and satisfied.

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Cafe Classic: Black Holes and Compensation Metrics

Compensation Cafe

Editor's Note: Contributor Stephanie Thomas channels her inner astrophysicist to illuminate some pay metrics lessons from the phenomenon of black holes! Similarities are particularly apparent between black holes and compensation metrics. The same is true for compensation metrics.

Why Ticket Escalation Metrics Matter to CSAT

crewhu

Escalation metrics have a big impact on CSAT and the overall customer experience with a company. And why is it important to track ticket escalation metrics? Customer Service Customer Service Metrics Ticket Escalation Metrics

Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management can be, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Entrusting a vendor to help maintain its accuracy and completeness is no ordinary engagement. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

The Human Workplace Needs Human Metrics

WorkHuman

Workhuman’s CEO Eric Mosley writes about the importance of human metric data and analysis in informing the human workplace. Click to read his full column on Forbes. . Workhuman in the News

Employee Retention: Tomorrow’s Recruiting Metric

Lighthouse

Today I want to talk about first year retention, a measure that I believe is going to continue to grow as a recruiting metric, even though many companies wouldn’t consider it even remotely linked to recruiting as of today. The future of recruiting metrics. Using a metric like first year retention as a recruiting metric provides a more well-rounded picture of just how well it is actually being performed. Recruiting Analytics Metrics Quality of Hire Retention

Performance Metrics – Definition, Benefits, Key Metrics, and what should you measure

Keka HR Blog

Performance Metrics track and measure how well employees are performing in their jobs. Employee performance metrics benefit both the organization and the employee by aligning them towards a single direction and company goals. . That was the bookish definition of performance metrics.

Defining Diversity and Inclusion Metrics and Goals

Vsource.io

Diversity Sourcing Diversity and Inclusion Better Recruiting candidate data metrics recruitment metrics diverse workplace recruitment goals Smart Sourcing target audience

Metrics That Matter

HRO Today

Five talent acquisition metrics will be critical to developing an effective hiring strategy post-COVID-19. An important part of that recovery will be metrics: assessing talent needs and hiring processes to ensure they are effective as possible.

Recruiting Science - The Truth Behind Analytics and AI for Talent Attraction

Speaker: Andrew Gadomski, Managing Director, Aspen Analytics

Attendees can expect to learn: What's REALLY Happening in Analytics and Metrics: Does it Work? We are consistently bombarded with whether great recruiting is an art or a science. The truth is: it is both.

The New Recruiting Metric: First Year Retention

UpstartHR

Today I want to talk about first year retention, a measure that I believe is going to continue to grow as a recruiting metric, even though many companies wouldn’t consider it even remotely linked to recruiting as of today. Check out: How one of the best managers I’ve ever seen engages new hires from day one ] The future of recruiting metrics In the past and still today, recruiting has been focused on some very surface level items: mainly time to fill and quality of hire.

5 Useful Employee Satisfaction Metrics to Track

Analytics in HR

To get the most out of employees, you need to ensure there is a strong focus on employee satisfaction and track employee satisfaction metrics. How to measure employee satisfaction with employee satisfaction metrics Always-on surveys.

5 PPC Metrics to Track in 2021

Take It Personel-ly

Moreover, advertisers can leverage various metrics and KPIs (Key Performance Indicators) to measure every aspect of their […]. Source Pay-Per-Click (PPC) campaigns are widely used by advertisers and marketers alike.

Best HR Metrics for Human Capital Management

Workology

HR metrics for human capital management are now central to the business of any public company. Effective November 9, 2020, the Securities and Exchange Commission (SEC) introduced new disclosure. Workology is the art and science of work, HR and recruitment. Join the resource revolution.

How to Build the Ideal HR Team (with Limited Time, Budget and Resources)

Building the ideal HR team doesn’t happen overnight—especially when you have limited time, budget and resources. But our new guide can give you advice on where to start and key focus areas you need to know. Download our guide today!

The 3 Key Metrics in HR Predictive Analytics

HR Bartender

I like to think of it this way: HR metrics tell you what happened in the past. Both of these metrics are valuable, but it’s not all the information we might need to make business decisions. Fitz-enz’s book “ How to Measure Human Resource Management ” is my go-to book for HR metrics.). HR metrics aren’t going away. The post The 3 Key Metrics in HR Predictive Analytics appeared first on hr bartender.

HR Metrics to Follow / Implement in 2019

CakeHR

Our goal is to make your job simpler by presenting HR metrics to follow in 2019. To cut the long story short, you have to follow key HR metrics because: Only 20% of employees strongly agree that their performance is managed in a way that motivates them to do outstanding work. There are all sorts of aspects to analyze here, but 10 metrics are more important than the rest. This metric may not be as precise as the first one, but it’s sometimes even more important.

Beyond HR KPIs: Strategic Metrics for Organizational Development

Analytics in HR

So, what’s new in the HR metrics field? Second, there is the issue of developing new metrics. An example is the CAMTO Project ( [link] ), which makes a set of more than 200 organization-level metrics available to HR professionals.

Top 10 Metrics Driving Quality of Hire

ClearCompany HRM

There is no shortage of metrics driving Quality of Hire today, which should be a good thing, but, like any other process, there are inefficiencies that waste time and resources. And, as data analytics becomes more advanced and prevalent in HR, Quality of Hire is increasingly more recognized as an all-encompassing metric rather than simply a recruiting metric or something that can be calculated by a single formula.

People, HR & Analytics

Speaker: Rodney B. Bolton SPHR, CEO, HR BIZZ

Join us to learn how to empower your organization to align metrics with strategic business goals, using HR analytics.

TA Metrics for Business Results

HRO Today

Get the most from your talent acquisition strategies by keeping an eye on these metrics. As the saying goes, “the proof is in the pudding,” and there’s no better way to understand the success of a business strategy than by tracking and analyzing a variety of specific metrics.

How To Link Recruiting Metrics To Business Outcomes

Cornerstone On Demand

According to LinkedIn's 2017 Global Recruiting Trends Report , "quality of hire" is the top recruiting metric that hiring managers care about—and for good reason. Quality of hire is also arguably the best metric to demonstrate the effectiveness of the recruiting department and its value as a strategic business function. The importance of demonstrating quality of hire is nothing new, but how do you actually measure this metric?

Do Your Learning Metrics Invoke Emotion?

Cornerstone On Demand

Part of this was in part due to the great relationship we had with our CFO, who helped us identify some traditional and some unique metrics to measure. You can have the best metric in the world, but if success or failure doesn't impact the emotions of those who are determining the effectiveness, you won't get their attention.

5 Effective Performance Metrics for Tech Companies

Betterworks

Performance metrics are key for tracking progress toward specific goals and for keeping a pulse on the health and functionality of teams. What do meaningful performance metrics look like? Meaningful performance metrics are based off of your company’s overall goals or OKRs.

The Insider’s Guide to Employee Recognition

Recognition supports your employees, brand, and bottom line. The Insider’s Guide to Employee Recognition shares keys to success, including impact on key business metrics, how to earn buy-in from leadership, best practices for managers and peers.

How to Track Employee Retention Metrics | BerniePortal

BerniePortal

As you begin this process, use the following metrics to measure your efforts. Countless employers are focused on hiring top talent, but how many organizations commit the same time and resources to employee retention?

23 Top Help Desk Ticketing Metrics That Matter for MSPs

crewhu

Help desk metrics related to your ticketing system help you set MSP benchmarks and reach business goals. Here are the 23 most important ticketing metrics

19 Recruiting Metrics You Should Know About

Analytics in HR

Recruiting metrics are an essential part of a data-driven hiring and recruitment analytics. However, if you would keep track of every recruiting metric you could find on the web, you’d have no time left to do actual recruiting! But first, let’s answer the question: What are recruiting metrics? What are recruiting metrics? Recruiting metrics are measurements used to track hiring success and optimize the process of hiring candidates for an organization.

Social Media Metrics that Matter

Advanced Learning Institute

FACEBOOK + INSTAGRAM | METRICS THAT MATTER. Here’s the real question—what do those metrics mean? Vanity Metrics. Useful Metrics. Pay more attention to metrics than trends here. Attend: The post Social Media Metrics that Matter appeared first on Advanced Learning Institute (A.L.I.). Blog Communications Government Advanced Learning Institute government communications social media for government social media metrics

When Recruiter Priorities Compete: Fill Speed, Growing Req Loads, and Diversity

It’s a question as old as the recruiting profession itself: How many reqs should one recruiter handle at a time? Even in our data-driven age of hard metrics and objective assessments, the answer is: It depends. Download this White Paper to discover the key factors that go into finding your answer to the req load question.

Episode 284: Human Capital Metrics & SEC Reporting

Workology

The Securities and Exchange Commission (SEC) recently introduced new disclosure requirements that went into effect on November 9, 2020. They now require public companies to disclose the number of. Workology is the art and science of work, HR and recruitment. Join the resource revolution.

Introduction to Recruiting Metrics FAQ

Workable

Recruitment metrics help you gauge the effectiveness of your recruitment process. Here are frequently asked questions and answers about recruiting metrics to help you understand recruiting data and use it to boost your hiring: Intro to Recruiting Metrics. What are recruiting metrics? What can you learn from recruitment metrics? Which are the most important metrics to track? How can I have better visibility into recruiting metrics?

16 Top Sales Metrics That Matter for MSPs

crewhu

Sales metrics are some of the most important MSP benchmarks to measure business success. Here are the 16 most important sales metrics to track

Top Metrics for your Performance Management Dashboard

Reflektive

We’ve included the most important metrics for HR teams, leadership, and managers to monitor — now and into 2021. Our recommended metrics for HR teams are below: Alignment Metrics. Engagement Metrics. Productivity Metrics. DEI Metrics.

How to Scale Your Workforce from 0 to 100 in Less Than 6 Months

Speaker: Gaurav Valani, Head of Talent, Overstock

Metrics, Metrics, Metrics: The exact metrics we measure to track our progress and improvement. With the unemployment rates reaching all-time lows, it has undoubtedly become a candidate-driven market.