Remove 2005 Remove Applicant Tracking Systems Remove Employer Branding Remove Productivity
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SHIFT BLOG SERIES: LESSONS IN EMPLOYER BRAND FROM DELTA’S CUSTOMER EXPERIENCE

exaqueo

when they filed bankruptcy in 2005, citing rising fuel costs and tough competition from lower-cost carriers as the catalysts. Over the past 13 years, Delta has put countless strategies into place to help steer the company back on course. All of those things factor into the excellent customer service they’re known for today.

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Predicting the Future, Talent Edition

HRExecutive

According to McKinsey’s 2015 Global Growth Model study, from 2005-2015 there were three times as many workers as retirees. Instead, they are hiring people with the right traits and motivations who can be trained on-the-job for professions from software coding to customer service. Candidates are in the driver’s seat.

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Understand Important Trends in Recruiting and Hiring in 10 Minutes

Paycor

If you ask 20 customer services reps to fill out the questionnaire, you’ll likely receive seven or eight different job descriptions. Applicant Screening. Applicant Tracking Systems (ATS) can be very valuable, especially if they tie in to your HR system. LinkedIn Groups. Networking Groups.