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People Analytics and HR-Tech Reading List

Littal Shemer

I find here inspiration, blended with practical guidance and validation for my practices, mixed with new ideas and innovative tools, but most of all, an “open door” to a professional community , which I’m happy and honored to be a part of it. Browse and read this book sample today, and offer your feedback.

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January 5 Carnival of HR: Reflections, Resolutions, Predictions and Rants

Working Girl

Plans are fond hopes that never survive a brush with reality.” Some Great Books from 2010 by Mark Bennett with great reading recommendations on topics ranging from navigating change to defying logic. Hopes, Disgusts and the Best Albums of 2010 by Paul Smith with reflections on 2010, hopes for 2011 and a few musical recommendations.

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What is HCAHPS and What Does it Mean for Healthcare Worker Engagement

Visier

At the same time, the population is aging and people are living longer with chronic medical conditions: by 2030 more than 20% of US residents will be 65 or older, compared to 13% in 2010. Once this system is in place, analysis of worker engagement can begin. 10 Workforce Intelligence Cures for Improving Nurse Retention.

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Improve Government Customer Service? Look to the Workforce

AvilarHR

The solution begins with investing in the government workforce. Still, people expect that service representatives will be empowered to do the right thing to resolve their concerns, even if the solution is outside the normal service delivery path. workforce by 2020. Customer Service Skills Assessments and Learning.