Call center hiring Knowledge Management Learning Management 
PSB
OCTOBER 18, 2023
Call centers have come a long way since the 1960s, when they mainly had housewives working as telemarketers. Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The missing link here is structured call center training.
Spark Hire
JANUARY 13, 2015
Human resources information systems (HRIS), human capital management, and related cloud-based services have long approached recruitment as a scientific endeavor. Surges in consumer markets during the Christmas holiday season results in a surge in hiring. Business potential is also influenced by seasonal fluctuations.
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