Lessons Learned in Transforming Talent Management in Healthcare
AUGUST 24, 2016
Despite its success, the hospital’s HR team received regular complaints from employees about its performance management system. We spoke with Oaklawn Hospital’s Chief Information Officer, Mac McClurkan, to find out how the hospital has been able to improve the efficiency of its performance reviews, empower team leaders, engage employees, and build a culture that embraces continuous coaching and feedback. Impact: How am I impacting the performance of others?