Change Management, Knowledge Management, Retirement and Strategy

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

MAY 13, 2012

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The conference organizers said, “We are having a meeting to develop a knowledge strategy.

Knowledge Management

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Leveraging Collective Knowledge: NASA’s Constellation Program

Conversation Matters

JULY 5, 2010

They experienced the sad recognition that much of the knowledge about how to build the Saturn V rocket that took the astronauts to the moon, had retired along with the engineers who had been encouraged to take early retirement. David Delong wrote about NASA' loss in Lost Knowledge , Oxford Press 2004. Joint Sensemaking.

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Human Resources Today

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Leveraging Collective Knowledge: NASA’s Constellation Program

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