INDUSTRY INSIGHTS YOUR PEERS ARE READING
One of the most powerful tools for moving an organization’s culture toward collaboration and knowledge sharing is a process called Action Learning. The importance of asking questions to pull rather than push knowledge. • MORE
I always found it interesting that the stories were about the receivers not the originators of knowledge. Being Helpful Change Management change culture kindness KM knowledge sharing metrics . Could you envision KM as a way to bring civility and caring to organizations? MORE
I always found it interesting that the stories were about the receivers not the originators of knowledge. Being Helpful Change Management change culture kindness KM knowledge sharing metrics . Could you envision KM as a way to bring civility and caring to organizations? MORE
You can’t measure the ROI of knowledge. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge? I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID. MORE
Transferable” implies moving the knowledge that was gained in one place, to another place. This format of giving the originator responsibility for the adaptation is effective because of the nature of our tacit knowledge. MORE
InnovationWell are doing another event at Bryn Mawr (Philadelphia) on 13 October The Push and Pull of Knowledge Management in R&D : Knowledge Management in the pharmaceutical industry has been undergoing a transition over the past 5-10 years. MORE
The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business. Given those principles, after 15 years there are still no managers at K&S, nor hierarchy or job descriptions. MORE
They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton. Edmondson’s book, Teaming is one of the best knowledge management books I’ve read, although I don’t think she ever mentions the term knowledge management in the book. MORE
Through this reflection I've discovered that what I love doing is creating the design that make knowledge creation and sharing possible! University Research Corporation (URC) had a contract with USAID to support Health Care Improvement (HCI) and to spread that knowledge worldwide. MORE
In this series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is leveraging explicit knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. MORE
A knowledge management initiative can provide a powerful way to leverage the working knowledge, specific to your business, that is resident in your workforce. MORE
In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. MORE
Half of our modern economy is built on knowledge workers and knowledge-based work. But “knowledge management” as a concept carries a lot of baggage. Breaking down knowledge silos. And on putting the gathered knowledge to impactful use. Knowledge Management MORE
material, knowledge, skill, money) that the receiver lacks, which puts the helper in a one-up position with the receiver, and is the source of the recognition, on both parts, that the helper can withdraw the help at his/her discretion. MORE
Here at Spoke, we’ve spoken to people at many, many companies who at some point decided to use Google Drive as a knowledge base. To be fair to Google, this is the curse of many knowledge management systems; it’s not just a Drive issue. Knowledge Management MORE
Knowledge silos are a natural outcome of the way we’ve structured work. Effective cross-team sharing of knowledge and information just isn’t built-in to the way many companies operate. That’s why smart companies intent on avoiding knowledge silos proactively adopt tools and processes that make it easy for subject matter experts (SMEs) to share their knowledge. Spoke makes it easy to access important knowledge, no matter where it lives across your organization. MORE
You can’t measure the ROI of knowledge. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge? I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID. MORE
I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Knowledge management began in the mid 1990’s. Leveraging Explicit Knowledge. Leveraging Experiential Knowledge. MORE
But what is most interesting to me is the profound change in the way we conceptualize knowledge and the implications of that conceptualization for how we do our work as knowledge professionals. Knowledge Management Precursors. Employees resisted using other’s knowledge. MORE
We live in a knowledge economy , making knowledge one of the modern company’s most important assets. Consider these statistics: It’s estimated that poor knowledge-sharing practices cost Fortune 500 companies $31.5 Examples of knowledge management in organizations. MORE
It’s a term that those of us that are involved in knowledge and learning could make great use of – no need for neurologist to have all the fun! There is a wonderful term that cognitive neurologists use, “ potentiation.” MORE
Think knowledge management is a snooze? Without knowledge management, we would fail to share information with our co-workers, clients, and customers. how to use knowledge management as a performance improvement tactic. Think again. MORE
I regularly review the new research on knowledge sharing and knowledge transfer because, although all of us have an opinion about what encourages or impedes workers sharing their knowledge, I recognize that my own and others' opinions are rarely based on research. MORE
Like many organizations, the US Army holds a Knowledge Management Conference each year. This year, the 6th annual conference, was run by a very savvy group of folks at Strategic Knowledge Solutions (SKS). MORE
Steve Kelman has Knowledge management 2.0 If yesterday’s catchphrase was knowledge management, today’s is collaboration. To some extent, knowledge management and collaboration have common features. However, knowledge management has a more vertical, hierarchical sound, implying wisdom gathered by headquarters employees who then pass it to the field. in the July 14, 2008 Federal Computer Week magazine. MORE
Every organization has the problem of how to save the knowledge it has created, but after the cancelation of the Constellation program (CxP), NASA has that problem in spades. NASA learned its lesson about losing knowledge early in 1990. MORE
We too often under estimate the knowledge that attendees have, assuming the “expert” is the only one who “knows”. They are an amazing technology with a huge potential for informing us, jointly creating knowledge, problem solving, and sharing what we have learned with each other. Knowledge Management Strategies Collective Intelligence MORE
It buries knowledge. Knowledge management is a big issue for organizations, especially with growing access to large pools of data and globalized, distributed teams. That knowledge is quickly buried beneath the avalanche of other emails received on a daily basis. MORE
Schedule and hold in-person events for community members (story telling sessions, speed consulting, knowledge cafes, etc.) Provide success stories to the executive management committee. Knowledge Management Strategies Change ManagementI have been implementing Communities of Practice (CoP) since around 2000. As I have helped organizations design their own CoPs, I have learned a great deal about how to make them a real force for change and collaboration. MORE
If you’re interested in learning more about knowledge management, or if you need more insight on why it’s important to your company, you’ve come to the right place. MORE
In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. It is the "means," but what is being managed are ideas. MORE
material, knowledge, skill, money) that the receiver lacks, which puts the helper in a one-up position with the receiver, and is the source of the recognition, on both parts, that the helper can withdraw the help at his/her discretion. MORE
How to grow a knowledge sharing culture – a culture where people expect to share their knowledge with others and willingly ask others for help when they need it. I get asked the culture question a lot by managers that have already tried and failed with all of the above. MORE
You may have heard of knowledge management, but do you know why it’s important to business success, and what strategies you can use to help put it to work at your company? MORE
Transferring knowledge from one part of the organization to another is at the heart of knowledge management. But a general call to encourage more knowledge sharing or transfer is not very effective because there are many ways to transfer knowledge. MORE
This was a group of about 20 researchers and, as the name implies, they studied workplace issues, including, environment, safety, labor, and management. Question 2 - there was a tremendous increase in knowledge of what others were working on. MORE
I have detailed the progression of this system using the model I constructed for The Three Eras of Knowledge Management. Since the beginning of the Iraq war CALL has become a subset of the larger Army Combined Arms Center’s Battle Command Knowledge System located in Ft Leavenworth. MORE
I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. MORE
Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM practices | Main | Perennial KM issues » November 11, 2006 Knowledge managers The knowledge manager may well be an endangered species as the KM meme fades and firms rush to stay abreast of complexity, social networking and chaos theory. So exactly what did a knowledge manager do and what were they responsible for? MORE
So you decide it’s time to create a system that helps you share the company’s evolving internal knowledge—event calendars, legal documents, IT FAQs, org charts, HR policies, etc.—so Adopting a traditional knowledge management solution. Knowledge Management MORE
Launching their knowledge management initiatives, organizations often resemble oil extraction companies. They start to drill their knowledge wells and rub their hands in anticipation of the upcoming boost to their business. Why knowledge lays idle. MORE
Knowledge. And effective knowledge management and sharing can be the key to enhancing employee performance and fostering innovation. Talent professionals have a major role in enabling access to critical knowledge and expertise in real time, wherever and whenever work gets done. MORE
GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The types of issues that require leveraging the collective knowledge. MORE
One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. If we are going to crack this nut, we need a better image – a more accurate way to think about how experts create and store the knowledge they use. A more accurate image would then allow us to think of better ways to transfer that knowledge to others. Teaching the skills to another embeds the knowledge more deeply, helping it to become increasingly tacit. MORE
Knowledge Management Related Topics ATD Human Capital
JANUARY 19, 2017
Knowledge. And effective knowledge management and sharing can be the key to enhancing employee performance and fostering innovation. Talent professionals have a major role in enabling access to critical knowledge and expertise in real time, wherever and whenever work gets done.
Saba
AUGUST 24, 2015
You may have heard of knowledge management, but do you know why it’s important to business success, and what strategies you can use to help put it to work at your company?
EDSI
AUGUST 8, 2018
If you’re interested in learning more about knowledge management, or if you need more insight on why it’s important to your company, you’ve come to the right place.
ATD Human Capital
NOVEMBER 15, 2016
Think knowledge management is a snooze? Without knowledge management, we would fail to share information with our co-workers, clients, and customers. how to use knowledge management as a performance improvement tactic. Think again.
Conversation Matters
APRIL 14, 2017
Through this reflection I've discovered that what I love doing is creating the design that make knowledge creation and sharing possible! University Research Corporation (URC) had a contract with USAID to support Health Care Improvement (HCI) and to spread that knowledge worldwide.
Conversation Matters
JULY 19, 2017
You can’t measure the ROI of knowledge. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge? I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID.
Conversation Matters
AUGUST 8, 2012
In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. It is the "means," but what is being managed are ideas.
Spoke
JUNE 19, 2018
Half of our modern economy is built on knowledge workers and knowledge-based work. But “knowledge management” as a concept carries a lot of baggage. Breaking down knowledge silos. And on putting the gathered knowledge to impactful use. Knowledge Management
Conversation Matters
AUGUST 1, 2010
I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Knowledge management began in the mid 1990’s. Leveraging Explicit Knowledge. Leveraging Experiential Knowledge.
Paychex
NOVEMBER 17, 2015
A knowledge management initiative can provide a powerful way to leverage the working knowledge, specific to your business, that is resident in your workforce.
Conversation Matters
JULY 19, 2017
You can’t measure the ROI of knowledge. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge? I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID.
Conversation Matters
MARCH 9, 2018
I always found it interesting that the stories were about the receivers not the originators of knowledge. Being Helpful Change Management change culture kindness KM knowledge sharing metrics . Could you envision KM as a way to bring civility and caring to organizations?
Conversation Matters
JUNE 25, 2012
I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.
Conversation Matters
MAY 13, 2012
GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The types of issues that require leveraging the collective knowledge.
Conversation Matters
MARCH 12, 2009
It’s a term that those of us that are involved in knowledge and learning could make great use of – no need for neurologist to have all the fun! There is a wonderful term that cognitive neurologists use, “ potentiation.”
Conversation Matters
MARCH 9, 2018
I always found it interesting that the stories were about the receivers not the originators of knowledge. Being Helpful Change Management change culture kindness KM knowledge sharing metrics . Could you envision KM as a way to bring civility and caring to organizations?
Conversation Matters
NOVEMBER 30, 2010
Like many organizations, the US Army holds a Knowledge Management Conference each year. This year, the 6th annual conference, was run by a very savvy group of folks at Strategic Knowledge Solutions (SKS).
Knowledge Musings
JULY 21, 2008
Steve Kelman has Knowledge management 2.0 If yesterday’s catchphrase was knowledge management, today’s is collaboration. To some extent, knowledge management and collaboration have common features. However, knowledge management has a more vertical, hierarchical sound, implying wisdom gathered by headquarters employees who then pass it to the field. in the July 14, 2008 Federal Computer Week magazine.
Knowledge-at-work
NOVEMBER 11, 2006
Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM practices | Main | Perennial KM issues » November 11, 2006 Knowledge managers The knowledge manager may well be an endangered species as the KM meme fades and firms rush to stay abreast of complexity, social networking and chaos theory. So exactly what did a knowledge manager do and what were they responsible for?
Conversation Matters
JULY 30, 2009
In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content.
Conversation Matters
MAY 10, 2009
In this series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is leveraging explicit knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content.
Conversation Matters
MAY 2, 2009
But what is most interesting to me is the profound change in the way we conceptualize knowledge and the implications of that conceptualization for how we do our work as knowledge professionals. Knowledge Management Precursors. Employees resisted using other’s knowledge.
Knowledge Musings
SEPTEMBER 29, 2008
InnovationWell are doing another event at Bryn Mawr (Philadelphia) on 13 October The Push and Pull of Knowledge Management in R&D : Knowledge Management in the pharmaceutical industry has been undergoing a transition over the past 5-10 years.
Spoke
OCTOBER 18, 2018
So you decide it’s time to create a system that helps you share the company’s evolving internal knowledge—event calendars, legal documents, IT FAQs, org charts, HR policies, etc.—so Adopting a traditional knowledge management solution. Knowledge Management
TalentCulture
DECEMBER 19, 2016
Launching their knowledge management initiatives, organizations often resemble oil extraction companies. They start to drill their knowledge wells and rub their hands in anticipation of the upcoming boost to their business. Why knowledge lays idle.
Spoke
JUNE 6, 2018
Here at Spoke, we’ve spoken to people at many, many companies who at some point decided to use Google Drive as a knowledge base. To be fair to Google, this is the curse of many knowledge management systems; it’s not just a Drive issue. Knowledge Management
Conversation Matters
FEBRUARY 3, 2017
I regularly review the new research on knowledge sharing and knowledge transfer because, although all of us have an opinion about what encourages or impedes workers sharing their knowledge, I recognize that my own and others' opinions are rarely based on research.
Conversation Matters
SEPTEMBER 8, 2016
Transferring knowledge from one part of the organization to another is at the heart of knowledge management. But a general call to encourage more knowledge sharing or transfer is not very effective because there are many ways to transfer knowledge.
Conversation Matters
MAY 21, 2017
material, knowledge, skill, money) that the receiver lacks, which puts the helper in a one-up position with the receiver, and is the source of the recognition, on both parts, that the helper can withdraw the help at his/her discretion.
Conversation Matters
JULY 10, 2012
This was a group of about 20 researchers and, as the name implies, they studied workplace issues, including, environment, safety, labor, and management. Question 2 - there was a tremendous increase in knowledge of what others were working on.
Conversation Matters
JULY 5, 2010
Every organization has the problem of how to save the knowledge it has created, but after the cancelation of the Constellation program (CxP), NASA has that problem in spades. NASA learned its lesson about losing knowledge early in 1990.
Conversation Matters
JUNE 20, 2017
They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton. Edmondson’s book, Teaming is one of the best knowledge management books I’ve read, although I don’t think she ever mentions the term knowledge management in the book.
Conversation Matters
FEBRUARY 3, 2011
I have detailed the progression of this system using the model I constructed for The Three Eras of Knowledge Management. Since the beginning of the Iraq war CALL has become a subset of the larger Army Combined Arms Center’s Battle Command Knowledge System located in Ft Leavenworth.
Conversation Matters
JULY 7, 2016
Transferable” implies moving the knowledge that was gained in one place, to another place. This format of giving the originator responsibility for the adaptation is effective because of the nature of our tacit knowledge.
Interact
FEBRUARY 11, 2016
It buries knowledge. Knowledge management is a big issue for organizations, especially with growing access to large pools of data and globalized, distributed teams. That knowledge is quickly buried beneath the avalanche of other emails received on a daily basis.
Conversation Matters
MARCH 31, 2016
How to grow a knowledge sharing culture – a culture where people expect to share their knowledge with others and willingly ask others for help when they need it. I get asked the culture question a lot by managers that have already tried and failed with all of the above.
Spoke
APRIL 19, 2018
Knowledge silos are a natural outcome of the way we’ve structured work. Effective cross-team sharing of knowledge and information just isn’t built-in to the way many companies operate. That’s why smart companies intent on avoiding knowledge silos proactively adopt tools and processes that make it easy for subject matter experts (SMEs) to share their knowledge. Spoke makes it easy to access important knowledge, no matter where it lives across your organization.
Conversation Matters
NOVEMBER 2, 2012
One of the most powerful tools for moving an organization’s culture toward collaboration and knowledge sharing is a process called Action Learning. The importance of asking questions to pull rather than push knowledge. •
Conversation Matters
AUGUST 18, 2015
Schedule and hold in-person events for community members (story telling sessions, speed consulting, knowledge cafes, etc.) Provide success stories to the executive management committee. Knowledge Management Strategies Change ManagementI have been implementing Communities of Practice (CoP) since around 2000. As I have helped organizations design their own CoPs, I have learned a great deal about how to make them a real force for change and collaboration.
Conversation Matters
JANUARY 5, 2015
One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. If we are going to crack this nut, we need a better image – a more accurate way to think about how experts create and store the knowledge they use. A more accurate image would then allow us to think of better ways to transfer that knowledge to others. Teaching the skills to another embeds the knowledge more deeply, helping it to become increasingly tacit.
Conversation Matters
MAY 21, 2017
material, knowledge, skill, money) that the receiver lacks, which puts the helper in a one-up position with the receiver, and is the source of the recognition, on both parts, that the helper can withdraw the help at his/her discretion.
Conversation Matters
APRIL 14, 2015
We too often under estimate the knowledge that attendees have, assuming the “expert” is the only one who “knows”. They are an amazing technology with a huge potential for informing us, jointly creating knowledge, problem solving, and sharing what we have learned with each other. Knowledge Management Strategies Collective Intelligence
Conversation Matters
JULY 16, 2013
The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business. Given those principles, after 15 years there are still no managers at K&S, nor hierarchy or job descriptions.
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