Ten Big Ideas of Knowledge Management

Conversation Matters

People are more willing to share their knowledge and expose their thinking when they have built a trust relationship with others. Knowledge is Both Created and Shared in Conversation. Asking Opens the Door to Knowledge. Learn in Small Groups – Integrate Knowledge in Large Groups.

What Are Knowledge Management Solutions and Why You Should Care

Business2Community

The use of knowledge management systems (KMS) is gaining traction among enterprises, especially when it comes to customer service and human resource management. It is nowhere as popular as accounting, enterprise resource planning (ERP), customer relations management (CRM), or project management software. More Than Managing Knowledge. Knowledge management systems have become more relevant to businesses over the past decade.

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Supercharge Knowledge Management With Help From AI

Business2Community

In his 1999 book Management Challenges for the 21 Century , Austrian-born American management consultant, professor, and author Peter Drucker wrote of the importance of “the coordination and exploitation of organizations’ knowledge resources, in order to create benefit and competitive advantage.”

Get Smart About Knowledge Management

ATD Human Capital

Knowledge. And effective knowledge management and sharing can be the key to enhancing employee performance and fostering innovation. Talent professionals have a major role in enabling access to critical knowledge and expertise in real time, wherever and whenever work gets done. More than just repositories of content, emerging knowledge management (KM) practices include fostering collaboration and access to experts.

Stack Overflow raises $85M Series E Funding and Leans In On Collaboration and Knowledge Management

LAROCQUE

Stack Overflow further aligns with HR technology categories with an $85 Million Series E, announcing a focus on collaboration and knowledge management. Talent Management VC Deals collaboration venture capital

Knowledge Management 4.0

Simpleshow

Knowledge is becoming increasingly interconnected. The post Knowledge Management 4.0 Are you prepared for the change? Industry 4.0 is the latest buzzword in the. appeared first on simpleshow

Must-Follow Knowledge Management System Best Practices

G2 Crowd

ManagementToday, every person generates around 1.7 megabytes of data per second.

Knowledge management: Managing multigenerational needs

Bersin

This challenges organizations, as they must facilitate knowledge transfer within a multigenerational workforce to stay competitive. Those diversities are reflected by generational characteristics that have an impact on how employees interact and exchange knowledge. Knowledge Management (KM) targeted initiatives should be predefined, but also must be flexible to incorporate each generation’s preferences, needs, expectations and beliefs.

Guru Raises $30 Million Series C for Knowledge Management At Work

LAROCQUE

Guru announced a $30 Million Series C for a knowledge management platform that integrates across enterprise applications. Knowledge management has direct ties to learning, emerging models of work (distributed, remote, etc.), The post Guru Raises $30 Million Series C for Knowledge Management At Work appeared first on HRWins by LAROCQUE, LLC. Learning VC Deals knowledge management learning venture capital

Knowledge Management: Benefits and Best Practices

Vantage Circle

As we evolve with time, our knowledge about all the things that we know grows as well. While we enhance our abilities, we should not forget the history behind our advancements, which need systematic management to be documented well. All data and information need to be managed so that there is never a gap in the future. Let us now have a brief look at what knowledge management is. What is Knowledge Management? Main benefits of Knowledge Management.

The 10-Step Guide to Setting Up a Knowledge Management Program

EDSI

When it comes to knowledge management (KM), not everyone agrees on its definition or value. Knowledge management refers to the explicit and tacit information life-cycle that runs throughout the entire organization continually Some people believe that KM is a stand-alone program or project, but that is incorrect.

Stop Calling It Boring: The Importance of Knowledge Management

ATD Human Capital

Think knowledge management is a snooze? Without knowledge management, we would fail to share information with our co-workers, clients, and customers. To uncover the true power of knowledge management I interviewed Marc Rosenberg, consultant, speaker, educator, and facilitator of ATD’s Knowledge Management Certificate Program. how to use knowledge management as a performance improvement tactic.

Knowledge Management That Makes a Difference

Conversation Matters

Through this reflection I've discovered that what I love doing is creating the design that make knowledge creation and sharing possible! I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. University Research Corporation (URC) had a contract with USAID to support Health Care Improvement (HCI) and to spread that knowledge worldwide.

Why Knowledge Management Matters

Saba

You may have heard of knowledge management, but do you know why it’s important to business success, and what strategies you can use to help put it to work at your company? Get the answers you need on how to use your organization’s collective knowledge and institutional memory to help build your business

What is Knowledge Management and Why is it Important to Your Company?

EDSI

If you’re interested in learning more about knowledge management, or if you need more insight on why it’s important to your company, you’ve come to the right place. In this brief article, you will learn the basic definition of knowledge management, the two main types of knowledge and how your company stands to benefit from a knowledge management plan

Knowledge management: Fuel for the social enterprise

HR Times

Just as you tailor offerings and manage your interactions in the external world to attract and serve customers, the way you manage knowledge is an opportunity to build that same rapport with your workforce. By making it easier to capture, access, use, and share knowledge throughout the organization, you make room for people and performance to thrive. Lots of knowledge, not a lot of management. Putting knowledge to work.

What Is Knowledge Management, and Why Is It Important?

Spoke

We live in a knowledge economy , making knowledge one of the modern company’s most important assets. Consider these statistics: It’s estimated that poor knowledge-sharing practices cost Fortune 500 companies $31.5 74 percent of organizations estimate that effective knowledge management disciplines increase company productivity by 10-40 percent. Spoke makes knowledge management easy using smart design and artificial intelligence.

Knowledge Management 101: Preventing a Knowledge Loss Crisis in 6 Steps

EDSI

Imagine you just found out a valuable, tenured employee is leaving and taking all his or her critical knowledge and experience with him to a competing organization. If there’s one thing that remains true in business (and life in general) it’s this: a crisis can strike any company … anytime, anywhere. Your only hope to avert this crisis? Advanced planning

The HRExaminer 2020 Watchlist: Capacity — Knowledge Management with Conversational Interface

HR Examiner

Primary Business: Enterprise knowledge management with conversational interface. Award Category: Knowledge Management with Conversational Interface. Louis, MO based knowledge management company. Because the Capacity tool set is more about knowledge management, the fundamental design addresses the question of how to discover answers to questions the system doesn’t know as a priority in implementation. Overview.

What is knowledge management strategy?

Twine App

You need a knowledge management strategy. Put simply, knowledge management is the way an organisation shares information. The solution: you need a knowledge management strategy. What is a knowledge management strategy? The end goal of all knowledge management is a state of organised nirvana: where anything an employee might need to know is easily accessible and said employee knows how to find it. Intranet or knowledge base.

The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. In the earlier blog post I called the third era, “collective knowledge” and I remain convinced that collective knowledge is at the heart of this change. It is the "means," but what is being managed are ideas.

4 key benefits of adding A.I. to your knowledge management program

Spoke

A knowledge management system helps people in an organization share, access, and update business knowledge and information. And while that’s all great in theory, in practice, knowledge management is imperfect. At most companies, effective knowledge management requires a significant amount of time, attention, and energy. Adding artificial intelligence to knowledge management drastically reduces the amount of oversight required to manage the program.

Technology’s impact on knowledge management

Bersin

The best talent may no longer be where companies exist meaning that managing a more broadly dispersed workforce will be a competitive differentiator. When compounded with a significant number of pending retirements and a complex global regulatory environment it is clear that the topic of knowledge management is top of mind to leaders. Namely, better knowledge management and clever implementation of digital workplace tools can make businesses smarter than ever.

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

You can’t measure the ROI of knowledge. Where we used to talk about blue collar and white collar, we now need to add “no collar.” “These no collars are those contributing knowledge on platforms like Stack Overflow , they are software programmers that work freelance and get engaged as contractors. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge?

How 4 organizations used their intranet to support knowledge management

ThoughtFarmer

But how do you find and access all of this information and knowledge? Traditional document storage solutions fail to capture the context and discussion around specific knowledge. These scenarios are just a few of the examples of why organizations seek to implement a knowledge management (KM) strategy. . For those of you who didn’t catch our recent post on knowledge management , here is a brief refresher on the different types of knowledge in the workplace: .

Knowledge Management: What it is and why it matters

ThoughtFarmer

We’ve all heard the cliché “knowledge is power,” but what use is knowledge in the workplace if it is trapped inside your employees’ heads? There is no shortage of information on the subject of knowledge management (KM), but the topic is hot with good reason. Consider how many times your organization has lost valuable expertise and knowledge when an employee left? How we collect and manage their knowledge is critical. Types of knowledge.

Knowledge management proves a hot topic in Toronto

ThoughtFarmer

On Friday morning ThoughtFarmer hosted a breakfast & learn session on the topic of knowledge management in the workplace. . The event, held at Stratus Restaurant in Toronto, attracted many industries including legal firms who are quick to seek out knowledge sharing solutions. . Guest speaker Melissa Uster, Legal Resource Council for Davies Ward Phillips & Vineberg LLP , headlined the session with the topic of How a Modern Intranet can Help Knowledge Management. .

The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Since the term “knowledge management” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge. Knowledge management began in the mid 1990’s. Leveraging Explicit Knowledge. Leveraging Experiential Knowledge.

Knowledge Management Software: 7 Things You Need to Know

Spoke

When we work, we’re often unaware of the vast amounts of knowledge, insight, and understanding that inform our jobs and the tasks we are completing. The true knowledge is in how people do their jobs, how the culture works, how the customer data pertains to the way customers connect to the products and services. But how does knowledge management software work, and which one is right for your organization? What is ITIL knowledge management?

Building Employee Confidence & Productivity through Knowledge Management

Paychex

A knowledge management initiative can provide a powerful way to leverage the working knowledge, specific to your business, that is resident in your workforce. The more that critical operational knowledge is distributed throughout your organization, and made easily accessible to your employees, the more efficient your business can become

Knowledge Management 2.0.: Using AI to Knock Down Silos and Unlock Productivity

Spoke

Half of our modern economy is built on knowledge workers and knowledge-based work. But “knowledge management” as a concept carries a lot of baggage. Effective knowledge sharing within a company–which involves a lot more than just maintaining an internal wiki– directly impacts productivity and revenue. Breaking down knowledge silos. In fact, an IDC study found that knowledge workers within a 1,000-person company waste about $5.7

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

You can’t measure the ROI of knowledge. Where we used to talk about blue collar and white collar, we now need to add “no collar.” “These no collars are those contributing knowledge on platforms like Stack Overflow , they are software programmers that work freelance and get engaged as contractors. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge?

A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Non-Profits working in Developing Countries Have Come Late to Knowledge Management. In many industry sectors knowledge management has been in place for 15 to 20 years.

Knowledge management: Fuel for the social enterprise

Bersin

Just as you tailor offerings and manage your interactions in the external world to attract and serve customers, the way you manage knowledge is an opportunity to build that same rapport with your workforce. By making it easier to capture, access, use, and share knowledge throughout the organization, you make room for people and performance to thrive. Lots of knowledge, not a lot of management. Putting knowledge to work.

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. But between 2000 and 2008 knowledge management did not help GM bring that organizational knowledge together in a way that could have saved it from bankruptcy. Johnsonville Foods an Example of Using Collective Knowledge to Address Complex Issues.

Knowledge Management As a Way to Bring Civility and Caring to Organizations

Conversation Matters

I always found it interesting that the stories were about the receivers not the originators of knowledge. Being Helpful Change Management change culture kindness KM knowledge sharing metrics . Could you envision KM as a way to bring civility and caring to organizations? After all, KM is essentially about employees sharing what they know with other employees. Sharing is about giving and kindness.

Potentiation: Neurology and Knowledge Management

Conversation Matters

It’s a term that those of us that are involved in knowledge and learning could make great use of – no need for neurologist to have all the fun! Of course, it’s all a good deal more complex since that lone neuron is also exciting lots of other neurons and even turning some off – but for the purpose of thinking about how it impacts knowledge, lets stay simple. There is a wonderful term that cognitive neurologists use, “ potentiation.”

A Knowledge Management Conference that Actually Used KM Principles

Conversation Matters

Like many organizations, the US Army holds a Knowledge Management Conference each year. This year, the 6th annual conference, was run by a very savvy group of folks at Strategic Knowledge Solutions (SKS). On six occasions during the two and a half day conference, there was time for the audience to process what they had just heard – time to connect what the speaker said to their own knowledge and experience.

How the Vancouver Police Department used their intranet as a knowledge management platform

ThoughtFarmer

This case study is fascinating because it highlights the growing need many organizations have relating to managing and sharing large databases of knowledge. The DFU used their ThoughtFarmer intranet as a knowledge management network, and were able to host valuable content including standard operating procedures, training videos, software solutions, hardware solutions, webinars, legal correspondence, and employee suggestions. .

Knowledge-at-work: Knowledge managers

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM practices | Main | Perennial KM issues » November 11, 2006 Knowledge managers The knowledge manager may well be an endangered species as the KM meme fades and firms rush to stay abreast of complexity, social networking and chaos theory. So exactly what did a knowledge manager do and what were they responsible for?