Ten Big Ideas of Knowledge Management

Conversation Matters

People are more willing to share their knowledge and expose their thinking when they have built a trust relationship with others. Knowledge is Both Created and Shared in Conversation. Asking Opens the Door to Knowledge. Learn in Small Groups – Integrate Knowledge in Large Groups.

Knowledge Management 101: Preventing a Knowledge Loss Crisis in 6 Steps

EDSI

Imagine you just found out a valuable, tenured employee is leaving and taking all his or her critical knowledge and experience with him to a competing organization.

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What is knowledge management strategy?

Twine App

You need a knowledge management strategy. Put simply, knowledge management is the way an organisation shares information. The solution: you need a knowledge management strategy. What is a knowledge management strategy? The end goal of all knowledge management is a state of organised nirvana: where anything an employee might need to know is easily accessible and said employee knows how to find it. Intranet or knowledge base.

Technology’s impact on knowledge management

Bersin

The best talent may no longer be where companies exist meaning that managing a more broadly dispersed workforce will be a competitive differentiator. When compounded with a significant number of pending retirements and a complex global regulatory environment it is clear that the topic of knowledge management is top of mind to leaders. Understanding the reasons for this phenomenon can shed light on the essential transformations needed to compete in this dynamic market.

Knowledge Management 2.0.: Using AI to Knock Down Silos and Unlock Productivity

Spoke

Half of our modern economy is built on knowledge workers and knowledge-based work. But “knowledge management” as a concept carries a lot of baggage. Effective knowledge sharing within a company–which involves a lot more than just maintaining an internal wiki– directly impacts productivity and revenue. Breaking down knowledge silos. In fact, an IDC study found that knowledge workers within a 1,000-person company waste about $5.7

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. But between 2000 and 2008 knowledge management did not help GM bring that organizational knowledge together in a way that could have saved it from bankruptcy. Johnsonville Foods an Example of Using Collective Knowledge to Address Complex Issues.

Where Knowledge Management Has Been and Where It Is Going- Part One

Conversation Matters

But what is most interesting to me is the profound change in the way we conceptualize knowledge and the implications of that conceptualization for how we do our work as knowledge professionals. What I mean when I say, “how we conceptualize knowledge” are issues like, “Who in the organization has useful knowledge;” “How stable >is knowledge over time;” “How we can tell if knowledge is valid or trustworthy.” Knowledge Management Precursors.

How To Turn Employees Into Active Users of Corporate Knowledge

TalentCulture

Launching their knowledge management initiatives, organizations often resemble oil extraction companies. They start to drill their knowledge wells and rub their hands in anticipation of the upcoming boost to their business. However, knowledge management often turns to be even harder than real oil extraction from the entrails of the earth. That is, even with such a sustainable resource as knowledge, only few companies succeed in making a good use of it.

The Power of Action Learning: A Process for Building a Collaborative Culture

Conversation Matters

One of the most powerful tools for moving an organization’s culture toward collaboration and knowledge sharing is a process called Action Learning. It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations. the results; and through being held responsible for these actions, learn from the results so that they develop greater competence in future problem solving and opportunity taking.

Secrets of the entrepreneurial mindset for CEOs

Thrive Global

A leader can adopt the entrepreneurial spirit by encouraging increased experimentation, adoption of new practices and being accepting of periodic failure as a part of the process, rather than a reflection on the competence of an individual or team.

Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton. Edmondson’s book, Teaming is one of the best knowledge management books I’ve read, although I don’t think she ever mentions the term knowledge management in the book.

LifeWorks

     

Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. If we are going to crack this nut, we need a better image – a more accurate way to think about how experts create and store the knowledge they use. A more accurate image would then allow us to think of better ways to transfer that knowledge to others. Teaching the skills to another embeds the knowledge more deeply, helping it to become increasingly tacit.

We Know More Than We Can Say: The Paradox of Tacit Knowledge - Part One

Conversation Matters

It is quoted to encourage attending to tacit knowledge, rather than exclusively focusing on explicit knowledge. The answer lies in, 1) how our brains store knowledge, 2) how we create knowledge, and 3) the values and relationships that are interlinked with tacit knowledge. . How Our Brains Store Knowledge. What we think of as tacit knowledge is really the human ability to draw on our past experiences to respond to new problems or questions.

Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton. Edmondson’s book, Teaming is one of the best knowledge management books I’ve read, although I don’t think she ever mentions the term knowledge management in the book.

Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business. They founded K&S on the simple principle that a hierarchical environment is not challenging for knowledge workers and the necessary related principle of self-responsibility. Given those principles, after 15 years there are still no managers at K&S, nor hierarchy or job descriptions.

Knowledge-at-work: KM activities

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « PKM tools | Main | Practice or process? KmWiki has a large collection of knowledge management tasks, processes, roles, competencies and practices. in S2 Reworking k representation Cycling to knowledge Taxonomy & KM Making connections! master fentaw on Knowledge representation Arjun Thomas on Informal learning - the root of KM?

ATS 40

KM professorship at Kent State

Knowledge Musings

The Kent State University program on Information Architecture and Knowledge Management has announced a new professorship, sponsored by Goodyear: IAKM Accepting Applications for Goodyear Professor Position. The School of Library and Information Science at Kent State University is pleased to announce the creation of the distinguished Goodyear Professorship in Information Architecture and Knowledge Management.

Give Your New Managers the Tools to Succeed

HR Bartender

Managers have one job – to find and train their replacement. When managers are focused on that one job, they hire the best talent, train for success, coach for high performance, and retain employees. Managers who are focused on their one job can participate in that super-secret special project that will get the attention of senior management. They can do cool stuff that will enhance their skills and knowledge. Why not onboard new managers?

Tools 359

3 Big Knowledge Gaps in STEM Workforces

ATD Human Capital

When there isn’t enough scientific, technical, engineering, and math (STEM) talent to go around, where can an organization get the STEM knowledge it needs to succeed? In a recent APQC survey of more than 750 technical and engineering, knowledge management, learning, and talent management professionals, more than half ranked STEM competency and expertise development as an urgent or significant priority for their leadership.

Research Shows Each Employee Contributes Greatly to Company Success and Importance of Positive Workplace

Pollack Peacebuilding

It was also found that work engagement can greatly impact an IOR outcome when mediated by relational competence or trust building competence. If simply training an organization, stress the importance of trust building and what it means to be a good leader (manager).

How STEM Experts Help High Potentials Step Up Their Game

ATD Human Capital

These firms see having the right experts in place as key to tapping into and applying emerging knowledge to strategic goals. Content and collaboration solutions can support such efforts by improving access to experts and expertise, which in turn spurs the exchange of ideas and the creation of new knowledge.

How To Turn Employees Into Active Users Of Corporate Knowledge

SuccessFactors

When launching their knowledge-management initiatives, organizations often resemble oil-extraction companies. They start to drill their knowledge wells and rub their hands in anticipation of the upcoming boost to their business. However, knowledge management often turns out to be even harder than real oil extraction from the entrails of the Earth. That is, even with such a sustainable resource as knowledge, few companies succeed in making a good use of it.

Workers are looking – and leaving – for career development

HR Morning

Employee development is at the heart of successful talent management. Those resources range from a knowledgeable guide to help them get settled into a new job to the ongoing training needed to acquire and apply new and advanced knowledge, skills, and abilities. But it’s the ongoing training that’s at the core of talent management —and of retention. Institutional knowledge/Knowledge management. Talent management is a strategic “must-have”.

Managers as Coaches: How To Get Started

Achievers - Recruiting

What’s the most important attribute of a good manager? You’d probably say that a manager’s value to the company is based on their ability to elicit the best possible performance from employees. The manager is responsible for motivating their team to achieve their highest potential.

7 Ways to Make the Shift From HR Pro to HR Leader

EmployeeConnect

HR is too costly, resistant to change and is not able to provide the hard numbers that would build the case for its usefulness… As we notice through the fast evolving nature of work (through a variety of management styles, business automation and a sophistication of organisational behaviours) and the necessity to hire top talent to create value; HR still struggles to influence the leadership team. These competencies are required to promote a HR’s business value, career and ideas.

Managers as Coaches: How to Get Started

Business2Community Leadership

What’s the most important attribute of a good manager? You’d probably say that a manager’s value to the company is based on their ability to elicit the best possible performance from employees. The manager is responsible for motivating their team to achieve their highest potential.

Communicate. Communicate. Communicate!

SAP Innovation

One of the key critical success factors for a BI Competency Center (BICC) is communication. As part of all of the organizational functions such as governance, program management, training, support, etc. Developers have different interests than analysts or managers. Training and knowledge management. BI Competency Centers Help “Big Data” Deliver Big Value. Analytics #Analytics BI business intelligence communication competency center

BICCs And BI Metrics – Measuring What Matters

SAP Innovation

Business Intelligence Competency Centers (BICCs) need to measure and communicate the value they bring to an organization to ensure ongoing funding. Internal customers: Two key strategies are increasing knowledge worker productivity and providing cost effective innovative BI solutions which both contribute to lowering TCO. IT service management: Support and training are strategies to help increase productivity of knowledge workers. How do you measure BI success?

Mentoring: The Glue That Makes Employees Stick

ATD Human Capital

With employee retention as the ultimate goal, workplace mentoring programs can be structured to transfer knowledge within an organization, allow employees to develop their interpersonal skills and advance in their careers, or simply help people fit in. Transfer of Discipline Knowledge. Transferring the expertise of your most knowledgeable employees to others is critical to sustaining your organization’s success. Dissemination of Insider Knowledge.

Four key skills successful managers have in common

Impraise

By Emil Hajric Managing people is a skill that comes naturally to some, while others have to work hard to master the main aspects of what can be an unavoidably tricky task. Being able to assess an individual’s ability to manage others successfully is especially important from an HR perspective. You will need to establish what attributes a great manager brings to the table so you can work towards uncovering them during the recruitment process.

The Foundation of Successful Employees

ATD Human Capital

Onboarding (sometimes called orientation) is the process of new employees acquiring the necessary knowledge, skills, and behaviors to be effective contributors. Cerner is a healthcare information service provider that supplies customers with a variety of solutions and services developed and delivered by associates who must be equipped with the most up-to-date knowledge of information systems, software, and industry expertise.

HR Tech Weekly: Episode #263: Stacey Harris and John Sumser

HR Examiner

We saw there a collaborative knowledge management software as well as the conversational AI platform, yellow, which I think you’ve followed up on them before raising $20 million and a new European veteran. According to knowledge management tool.

Using Data & Designing For Performance with Alice Collier-Niblett

looop

It’s about feeling equipped and competent to have those conversations because I believe that you’ll be more impactful if you think about it that way.” There are differences between being a new manager in a business and being an existing manager.

Data 69

Using Data & Designing For Performance with Alice Collier-Niblett

Looop.co

It’s about feeling equipped and competent to have those conversations because I believe that you’ll be more impactful if you think about it that way. There are differences between being a new manager in a business and being an existing manager.

Data 69

10 Best Help Desk Software to Totally Check out in 2020!

SurveySparrow

The business world has not snubbed this observation and is competing to deliver the best solutions instantly and raise the standard of customer service. The context-aware help desk software can help you manage and close numerous requests through multiple channels.

Digital L&D: Using Data & Designing For Performance with Alice Collier-Niblett

Looop.co

It’s about feeling equipped and competent to have those conversations because I believe that you’ll be more impactful if you think about it that way. There are differences between being a new manager in a business and being an existing manager.

Data 52

Four Reasons your Disruptive Talent Will Fail and What to Do About It

Lee Hecht Harrison

those who have all the competencies required to succeed), often issues like lack of clear vision, misalignment of (1) stakeholders, and (2) organizational culture, and insufficient support for the innovator get in the way of their success. Additionally, they need processes in place to support change management, risk management and knowledge management (see Figure 1: Building an Innovative Culture).