3 Effective Strategies of a Help Desk Knowledge Base

SutiHR

Knowledge is power, this statement is true in every scenario. A full knowledge base offers a more convenient way of resolving customer support queries. Start-ups and SMEs with a small customer base are managing to quickly respond to their customer’s queries.

How Knowledge Base Makes Your HR Work Smartly And Effectively

Hppy

Invest in a knowledge base system. Having a knowledge base not only makes data management easy for HR professionals but also ensures that everything stays updated in a centralized location. It becomes easier when you have a knowledge base in place. An online knowledge base can maintain a proper induction manual without missing any important information.

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Internal Knowledge Base: How to Create a Corporate Wiki

Rise

The same McKinsey report also found that “a searchable record of knowledge can reduce, by as much as 35 percent, the time employees spend searching for company information.”. An internal knowledge base is a content repository for your company.

3 Ways to foster a knowledge based organization

SkyPrep

3 Ways to Foster a Knowledge Based Organization. In one way or another, organizations today have realized that to confront the cut-throat competition in international market environment, it is essential to become a knowledge based organization. However, only a few rightly comprehend what it means or how to achieve the modifications necessary to transform into a knowledge based organization. What is a Knowledge based Organization?

Recruiting Science - The Truth Behind Analytics and AI for Talent Attraction

Speaker: Andrew Gadomski, Managing Director, Aspen Analytics

HR and Hiring Professionals will benefit from this insightful presentation based in known facts and currently used practices, as well as knowledge-based predictions about analyses-based recruitment to expedite and better the process.

Save Time and Simplify Transferee Moves with a Knowledge Base

UrbanBound HR

Transferees have questions. Lots of them. Well, to be more specific, there tend to be three types of transferees: ones with no questions, ones with every question imaginable, and one who ask no questions even though they have every question imaginable and everything goes horribly wrong and you get blindsided and now it’s your problem.

6 Good Reasons to Have a Personal Knowledge Base

HR Daily Advisor

Does your company maintain a knowledge base? A knowledge base is essentially a virtual warehouse with important info, lessons, training tips, and all of that personnel data that HR has amassed. However, just as important as it is to have a public, online knowledge base software, keeping a private, internal knowledge base is equally important. An internal knowledge base can help manage hardware and software expiration or refresh dates.

The Twine Guide to Building Your Knowledge Base

Twine App

We’ve created this guide to help you build the perfect knowledge base. In it, you’ll find actionable advice on how to plan, design and build your knowledge library. We’ve kept it in plain English, avoiding jargon whenever possible, much in the same way we advise you to do in your Knowledge Library. Learn what a knowledge base is and why you need one. Keep your knowledge base relevant. Introduction.

5 Ways A Knowledge Base Can Cut Employee Training Time

Workology

Training new employees to tap their highest potential is essential for business success. As success of any organization is directly tied to employee skill and performance, gaps in training can prove. Workology is the art and science of work, HR and recruitment. Join the resource revolution. HR millennials onboarding small business hr training

The Twine Guide to Building Your Internal Knowledge Base

Twine App

We’ve created this guide to help you build the perfect internal Knowledge Base. We’ve kept it in plain English, avoiding jargon whenever possible, much in the same way we advise you to do in your Knowledge Base. Learn what a knowledge base is and why you need one. Keep your knowledge base relevant. We’ll show you how to get up and running with an internal knowledge management system your staff actually use.

What Is Knowledge Base Software? (+How It Helps Businesses)

G2 Crowd

Your business and the people within it have a large pool of knowledge. Guest Post Marketing

7 Tips for Building a Knowledge Base to Wow Your Customers

G2 Crowd

An effective knowledge base helps you in staying ahead of your customers' concerns and issues. Guest Post Management

No One’s Using Your Google Drive Knowledge Base? Read This.

Spoke

Here at Spoke, we’ve spoken to people at many, many companies who at some point decided to use Google Drive as a knowledge base. To be fair to Google, this is the curse of many knowledge management systems; it’s not just a Drive issue. Employees prefer to ask someone for help (whether via a tap on the shoulder, email, or Slack message) rather than dig through the knowledge base to find what they need. Why Google Drive is appealing as a knowledge base system.

The Power of Useful Knowledge – Knowledge Base Management

Dovetail Software

Knowledge Management. I wrote a piece on Getting Started with Knowledge Management that has been used by several of our clients at the beginning of their process. So let’s talk about that, because the care and feeding of your knowledge base is a critical element of long term success. . So we spend our time working on our own knowledge base, which gives us practical experience, not just theoretical. Useful Knowledge. Thus, Useful Knowledge.

Connection Before Content: Meetings That Are Knowledge-based

Conversation Matters

Peter Block has a rule of thumb that is very useful if you want a group to apply its collective knowledge to address a difficult issue, Connection before Content. Before a group attempts to use its collective knowledge to deal with serious issues it has to build the relationships that will allow the group to hold an open conversation. For example: Members tend not to share any “unique” knowledge they hold, so group discussions tend to focus only on information that is jointly held.

Reporting Access Guide

Workify

Knowledge Base Uncategorized Workify AcademyThe post Reporting Access Guide appeared first on Workify.

February 2021 Workify Feature Summary

Workify

Knowledge Base Product UpdatesThe post February 2021 Workify Feature Summary appeared first on Workify.

Workify Advanced Analytics User Guide

Workify

Knowledge Base Uncategorized Workify AcademyThe post Workify Advanced Analytics User Guide appeared first on Workify.

How to Resend a Survey Link

Workify

Employee Engagement Knowledge BaseThe post How to Resend a Survey Link appeared first on Workify.

Adding Participants to Live Survey

Workify

Employee Engagement Knowledge Base engagement survey Survey BuilderThe post Adding Participants to Live Survey appeared first on Workify.

Creating a Survey Using The Survey Builder

Workify

Knowledge Base Analytics Engagement Pulse Survey TechnologyThe post Creating a Survey Using The Survey Builder appeared first on Workify.

Uploading employee data with our new User Data Management (UDM) feature

Workify

Employee Engagement Knowledge BaseThe post Uploading employee data with our new User Data Management (UDM) feature appeared first on Workify.

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Exporting Experience Results into Excel Format

Workify

Employee Experience Knowledge BaseFeature Highlights: How to export New Hire and Exit Survey results into an excel spreadsheet. Exporting New Hire or Exit Results into Excel.

Setting Your Email Communications for Experience Surveys

Workify

Employee Experience Knowledge Base engagement surveyFeature Highlights: Configuring your email communication text for your New Hire and Exit surveys.

Configuring Your Experience Survey Email Notifications

Workify

Employee Experience Knowledge BaseFeature Highlights: How to set your Survey Completed notifications on or off for New Hire and Exit Surveys. Navigating to the Notifications Section.

How to Add a Single User into Workify

Workify

Employee Engagement Knowledge BaseFeature Highlights: How to add single users into Workify. If you’re looking to add or make edits in bulk, please visit this blog: Uploading and Managing Employee Data. Adding a Single User into Workify. First, navigate to your PEOPLE tab.

Uploading employee data with our new User Data Management (UDM) feature

Workify

Knowledge Base Employee EngagementThe post Uploading employee data with our new User Data Management (UDM) feature appeared first on Workify.

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Viewing and Managing Experience Surveys

Workify

Employee Experience Knowledge BaseFeature Highlights: Viewing your experience surveys Quick sorting New Hire and Exit surveys by status (Pending, Active, Closed, etc.). Navigating to the View and Manage Surveys Sections.

How to Send New Hire Surveys

Workify

Based on the cadence that works for your company, most companies do a data upload of their updated employee census on a bi-weekly basis. Employee Experience Knowledge BaseFeature Highlights: How to send a New Hire Survey.

How to Send Exit Surveys

Workify

Based on the cadence that works for your company, most companies do a data upload of their updated employee census on a bi-weekly basis. Employee Experience Knowledge BaseFeature Highlights: How to send an Exit Survey.

How to Make Edits to Single Users

Workify

Employee Engagement Knowledge Base

Workify Feature Summary: November 2021

Workify

Knowledge Base Product Updates UncategorizedWe’re excited to announce our major product updates for November 2021. This feature summary includes an exciting and more modern look and feel to our Advanced Analytics feature and much more. . Refreshingly New Workify Advanced Analytics.

The Ultimate Guide To Employee Engagement Survey And Template

Engagedly

It is based on the fact that questions help people reflect on themselves. This new product offering provides our clients with an easy-to-administer employee engagement survey built around evidence based practices. Introduction. When people are financially invested, they want a return.

Accessing Your Workify Advanced Analytics Dashboard

Workify

Knowledge Base Uncategorized Workify AcademyAdvanced Analytics Workify’s Engagement Advanced Analytics dashboard is your tool to gain insights and answer questions around your company’s engagement data.

Workify Conversations

Workify

Knowledge Base Workify ConversationsWorkify Conversations transforms communication between leaders and employees by providing a safe space to share feedback and enabling leaders to start a conversation about important issues.

Managing Your Employee Data in Workify

Workify

Knowledge Base Workify Academy User Data Management

Data 52

Employee data with our new User Data Management feature

Workify

Knowledge Base Workify Academy User Data Management

Data 52

Reporting Access Guide

Workify

Based on how your company’s data is held in Workify, there should be a variety of ways to set up access for managers. Knowledge Base Workify AcademyHOW IT WORKS.

February 2021 Workify Feature Summary

Workify

This table can be filtered based on employee name, or employee start or termination date. (It This table can be filtered based on employee name, or employee start or termination date. (It Knowledge Base Product Updates

Workify Advanced Analytics User Guide

Workify

Knowledge Base Uncategorized Workify Academy