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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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How to be a Good Internal Consultant

Workplace Psychology

Additionally, several core consulting skills (AIMC, 2017) are needed, such as business acumen, business process optimization, change management, coaching & consulting skills, and project management. Indeed, now more than ever, today’s HR professionals play the role of internal consultants (Miller, 2016).

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To improve EX and agility, many HR teams are restructuring

HRExecutive

See also: Boese: Why more HR tech isn’t necessarily better No matter where HR is on its restructuring journey, Tucker points to five common areas that all HR leaders need to focus on now: Close HR skills gaps in analytics, cost management, HR expertise and change management. Devote more resources to HR change management.

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Knowledge Management As a Way to Bring Civility and Caring to Organizations

Conversation Matters

. Could you envision KM as a way to bring civility and caring to organizations? After all, KM is essentially about employees sharing what they know with other employees. Sharing is about giving and kindness. And we seem to have a desperate need for both of those qualities in our present culture.

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The Power of Action Learning: A Process for Building a Collaborative Culture

Conversation Matters

It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations. I think of Action Learning as the earliest Knowledge Management process because of the principles upon which it is based: • The format designed for peers to learn from each other. •

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Leveraging Collective Knowledge: NASA’s Constellation Program

Conversation Matters

They experienced the sad recognition that much of the knowledge about how to build the Saturn V rocket that took the astronauts to the moon, had retired along with the engineers who had been encouraged to take early retirement. David Delong wrote about NASA' loss in Lost Knowledge , Oxford Press 2004.

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HR Leadership: A Fresh Perspective on Shaping Organisational Success

EmployeeConnect

HR Marketing, akin to employer branding, social media utilisation, collaborative management, and knowledge management, offers avenues for HR to update its messaging and showcase employees effectively. What are the Principles of Change Management. The Importance of Social Recognition.