Professional Alternatives

MAY 27, 2020

— 2) Avoid Poor Coaching Attitudes. Customer service skills are optimized when organizations move away from the rigidly structured coaching system in contact centers. Instead of reviewing a handful of calls one hour each week with a rep, managers can weave the coaching into the workflow.

Staffing Software 52

Staffing Software Planning Tools Staffing Video Recruiting 52

Conversation Matters

JUNE 25, 2012

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

Knowledge Management 88

Knowledge Management Staffing Software Interview Software Planning Tools 88

PlanSource

DECEMBER 31, 2019

Overall, engaged employees are satisfied with their occupational circumstances in two ways: Intrinsically —that is, the satisfaction they get from doing their job well. Extrinsically —satisfaction with the rewards they receive for doing their job well. then store these files on a centralized internal knowledge base.

Employee Benefits 64

Employee Benefits Hiring Software Planning Tools Onboarding Software 64

Analytics in HR

FEBRUARY 22, 2024

Wellbeing chatbots: Respond to health-related concerns, offer mental health support, and connect staff to wellness resources. Performance management chatbots : Guide managers and staff during performance assessments, setting goals, and giving feedback. Notify them of any referral bonuses that exist.

HR Software 100

HR Software HR Planning Hiring Software Onboarding Software 100