Remove 2003 Remove Assessment Software Remove Benchmarking Remove Certification
article thumbnail

Skills Quotient: The Solution to the CEO’s Biggest Problem

Degreed

Reichheld shared this quote in a 2003 H arvard Business Review article that introduced Net Promoter Score. Fifteen years later, the most successful CEOs know their company’s NPS, because NPS gives CEOs a single metric, a universal way to benchmark and judge practices for their impact. About Skills Quotient. Want to innovate with us?

article thumbnail

23 Recruiting Metrics You Should Know

Analytics in HR

They are an integral part of a data-driven recruitment funnel, which you can explore in-depth in our Sourcing & Recruitment Certificate Program. It’s a great metric for business planning and offers a realistic view for the manager to assess the time it will take to attract and hire a replacement for a departing employee.