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The Essential Guide to Business Performance Management

Lattice

A key aspect of business performance management is that you know what your employees are good at and what they are excited about. Gallup's 2013 State of the American Workplace reported that active disengagement by employees costs American companies $450–$550 billion every year. It's also key for your business. Think long term.

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Using Teams to Solve Hard Problems: A Book Review of Collaborative Intelligence By Richard Hackman

Conversation Matters

There are many insightful researchers and theorist who come from other disciplines, but have much to offer knowledge managers. In this post, I am reviewing his last book (he died in 2013) in which he turned his in-depth understanding to study teams in US intelligence agencies. Richard Hackman is one of those.