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The New Era of Professional Services: Q&A with Jeanne Urich of Service Performance Insight Research

Workday

Talent is the building block of service-based organizations, so we’re seeing systems like Workday take the lead by combining human capital management with financial management and professional services automation. Another important metric is to compare project budget to actuals.

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The Top 100 Applicant Tracking Systems in 2018

Ongig

We use 3 different growth metrics with the time period of 2018 compared to 2017: Growth in # of new ATS clients added — These are the top ATS’s by number of clients added among the top 4,000 hirers we track. For example, if an ATS went from 2% market share in 2017 to 6% market share in 2018, the gain would be 4%.

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3 Ways Professional Services Firms Can Prosper

Workday

Here are three ways that leading professional services firms are moving their organizations forward, as highlighted in SPI’s 2017 benchmark study: . Key people metrics look even bleaker than previous years as attrition rose to 13.6 The post 3 Ways Professional Services Firms Can Prosper appeared first on Workday Blog.

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5 KPIs Every Professional Services Firm Should Track

Workday

With the industry changing so dramatically, professional services firms need to understand which performance metrics can help them effectively traverse this dynamic environment. Year-Over-Year Revenue Growth: This metric reflects sales effectiveness and the demand for skills offered by a firm.