Remove 2020 Remove Employee Engagement Remove Talent Development Remove Team Building
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How to Retain Call Center Employees & Reduce Turnover

Empuls

According to the 2020 Deloitte Global Contact Center Survey , the global contact center turnover rate reached a staggering 32% in 2019. This means that, on average, one in every three employees left their call center jobs within a year.

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People Analytics and HR-Tech Reading List

Littal Shemer

. “The book details a data-driven approach to talent optimization that makes hiring, motivating, and managing people more efficient and effective. “Effectively and ethically leveraging people data to deliver real business value is what sets the best HR leaders and teams apart. Macey, Alexis A.

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12 Major Issues HR Needs to Tackle Head on in 2019

Jason Treu

Employee engagement is dismissal. Over three-quarters of HR professionals (78%) indicate that analytical thinking will be the most vital worker capability by 2020. And alarmingly, only 11% of organizations report they are making good progress building a capable workforce to meet 2020 goals. You can read below.

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How Technology Is Changing Human Resources

Pingboard

In fact, a study recently revealed that 97 percent of leaders in human resources are planning to increase their investment in HR technology by 2020 in order to leverage these digital tools, which are known to improve workflows and create process efficiencies. Hey, people on the HR team need to be happy at work too!).

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How To Build Strong Relationships Working Remotely

HR Tech Girl

Yes, it takes effort, particularly in a remote setting, but here’s why it’s beneficial to invest time and energy into building strong relationships at work: They build trust and help to deliver great work as more people feel empowered to connect and contribute ideas. Also, everyone needs a favor sometimes.

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HR Supercharged: How Modern Tech is Changing Work

ClearCompany HRM

However, it is now estimated that over half of enterprises will rely on cloud-based or hybrid platforms for HR by 2020. There are ways to identify A Players based on data from current and past employees, and with the right system to help HR teams analyze this data, it can make the best hiring decision clearer.