Solidifying a Competitive Advantage with Engagement Benchmarking
APRIL 24, 2018
As our exposure to Big Data progresses exponentially, analytics and BI are playing an increasing role in overall corporate strategy. A retail establishment with 40% turnover is about average, but for a professional services firm , this figure would be a major red flag. But while retention and turnover statistics provide a solid understanding of who’s leaving your workforce, they don’t address the greater issue— why. Enter sentiment analysis.