HR C-Suite

JULY 14, 2018

According to the dictionary definition of gems, these are precious stones, which are cut and polished to be treated as high-value jewels. The same can be said about the employees in an organizational setup – while it is imperative for the HR department to hire high-potential employees, it’s equally critical to identify and mold them […].

ATS 60

ATS Hiring Employee Engagement 60

Ask a Manager

JULY 14, 2018

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. (This one is truly no work and no school.). Book recommendation of the week: Less , by Andrew Sean Greer. Desperate to be away when his ex-boyfriend gets married (and not thrilled about his impending 50th birthday), a novelist decides to accept every invitation to out-of-town literary events that come his way.

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Forbes Leadership Strategy

JULY 14, 2018

With all the promising new customer experience technology (AI, chatbots)and channels of customer service engagement, any implementation of technology you undertake needs to be done with a deft touch to ensure that you don’t end up with something that alienates rather than engages customers.

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