August, 2013

Remove why-good-employees-leave
article thumbnail

We Know More Than We Can Say: The Paradox of Tacit Knowledge - Part One

Conversation Matters

“We know more than we can say” is a popular phrase heard at KM conferences and quoted in the many KM blogs. But those quoting the phrase seldom go beyond referencing it to Polanyi , providing little explanation or reasoning for why, if we know it, we can’t just write it down. . The knowledge we learn from experience is very personal.