Remove Interview Software Remove Knowledge Management Remove White Paper
article thumbnail

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID. Like his unique position on effectiveness, Jean-Claude has atypical views on the familiar KM maxim of People, Process and Technology. He is the CKO of Microsoft Services, the largest Division of Microsoft with over 22,000 people.

article thumbnail

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID. Like his unique position on effectiveness, Jean-Claude has atypical views on the familiar KM maxim of People, Process and Technology. He is the CKO of Microsoft Services, the largest Division of Microsoft with over 22,000 people.

article thumbnail

Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.